Accounts Receivable & Collections Specialist

Concentrix; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Concentrix in the Philippines is seeking an Accounts Receivable Analyst - Collections to support B2B receivables by managing customer accounts, following up on past-due payments, and reconciling outstanding items.

You will collaborate with sales, credit and customer service teams to resolve disputes, review aging, and help ensure accurate AR records. Ideal candidates have 6 months to 1 year in AR or collections and strong English communication.

Qualifications

• Graduate of Business Management, Accountancy, Finance, or related course.
• 6 months to 1 year of experience in AR, collections, Order-to-Cash, Billing, or related field.
• Background in AR reconciliation, payment follow-up, invoice/payment matching, aging reports, or dispute resolution is an advantage.
• Strong written and verbal English communication skills.
• Detail-oriented, organized, and able to meet timelines.
• Good numerical data handling and problem-solving abilities.
• Familiarity with Microsoft Word and Excel.

Responsibilities

• Perform B2B collection activities by contacting customers regarding past-due accounts and payment follow-up.
• Manage and reconcile customer accounts to maintain clean, accurate trade receivables.
• Support AR processes such as payment matching, invoice application, credit application, refunds, reinstatements, and write-offs.
• Review account aging and drive action plans for outstanding receivables.
• Support order release decisions within shipping cut-offs or communicate issues when orders are held.
• Handle customer and internal inquiries related to orders, invoices, payments, disputes, and open AR items.
• Coordinate with sales, credit, customer service, and other teams to resolve collection barriers and discrepancies.
• Escalate complex account concerns, credit issues, or unresolved disputes to the appropriate stakeholder.
• Contribute ideas for process improvement and support timely, professional completion of AR tasks.

Skills

Accounts Receivable

Collections

Order-to-Cash

Billing

Finance Operations

Customer Service

English communication

Follow-up

Problem-solving

Numerical data

Teamwork

Education

Business Management / Accountancy / Finance degree

Tools

Microsoft Word

Excel

Job description

Concentrix in the Philippines is seeking an Accounts Receivable Analyst - Collections to support B2B receivables by managing customer accounts, following up on past-due payments, and reconciling outstanding items.

You will collaborate with sales, credit and customer service teams to resolve disputes, review aging, and help ensure accurate AR records. Ideal candidates have 6 months to 1 year in AR or collections and strong English communication.