Global AR Collections Analyst — Night Shift (Hybrid)

IBM; Quezon City; Hybrid; PHP 446,000 - 670,000; Full time

Job summary

IBM Consulting is seeking a Collections Analyst in Quezon City to manage AR portfolios and execute collection tasks using defined tactics. You will respond to inquiries from clients and internal teams, reconcile accounts, and help resolve disputes while maintaining accurate documentation.

Requirements include a Bachelor's degree and at least 1 year in B2B collections with AR knowledge. Proficiency in MS Excel and strong English communication are expected.

Qualifications

• Bachelor's Degree is required.
• At least 1 year of experience in B2B collections from corporate customers.
• Proficient in Accounts Receivables (AR) and Excel.

Responsibilities

• Manage assigned AR portfolio.
• Perform collection tasks per system-defined tactics.
• Respond to inquiries from internal and external customers.
• Reconcile accounts or research disputed AR.
• Coordinate resolution of customer disputes.
• Prepare or update Desktop Procedures (DTP).

Skills

Communication skills

Team player

Prioritization

Independence

English proficiency

MS Excel

Education

Bachelor's Degree

Tools

SAP

Job description

IBM Consulting is seeking a Collections Analyst in Quezon City to manage AR portfolios and execute collection tasks using defined tactics. You will respond to inquiries from clients and internal teams, reconcile accounts, and help resolve disputes while maintaining accurate documentation.

Requirements include a Bachelor's degree and at least 1 year in B2B collections with AR knowledge. Proficiency in MS Excel and strong English communication are expected.