Strategic BD Lead – BPO/RPO & CX Outsourcing

BirdgelineCX, LLC; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Professional development

Job summary

BridgelineCX, LLC is actively seeking a results-driven Business Development Lead to grow our BPO/RPO and CX outsourcing footprint. The role centers on acquiring new clients, building strategic partnerships, and delivering customized outsourcing solutions that align with BridgelineCX, LLC's growth objectives.

Responsibilities include leading the full sales cycle, leveraging an established network, and collaborating with internal teams to convert opportunities into long-term partnerships.

Qualifications

• 5+ years of proven business development or sales experience in BPO/RPO/CX outsourcing.
• Existing book of business or strong network of prospective clients and decision-makers within BPO/RPO or outsourcing.
• Established relationships with organizations seeking customer support, recruitment, staffing, back-office, or other outsourced services.
• Strong understanding of outsourcing business models, service delivery structures, pricing strategies, and client acquisition processes.
• Willingness to accommodate international client time zones, including night shifts when required.

Responsibilities

• Develop and execute strategic business development initiatives to expand BridgelineCX, LLC's client base across BPO, RPO, CX, and related outsourcing services.
• Lead full sales cycle from prospecting through contract negotiation and closing.
• Collaborate with operations, recruitment, solutions, and client success teams to ensure smooth client onboarding and successful service delivery.
• Develop customized outsourcing proposals based on each client's operational requirements and goals.
• Drive new client acquisition, account expansion, cross-selling, and long-term strategic partnerships.
• Establish and maintain a healthy sales pipeline, accurately forecasting revenue and tracking opportunities.

Skills

Proven sales experience

Book of business

Industry network

Executive relationships

CRM tools

Education

Bachelor's degree

Tools

CRM platforms

Job description

BridgelineCX, LLC is actively seeking a results-driven Business Development Lead to grow our BPO/RPO and CX outsourcing footprint. The role centers on acquiring new clients, building strategic partnerships, and delivering customized outsourcing solutions that align with BridgelineCX, LLC's growth objectives.

Responsibilities include leading the full sales cycle, leveraging an established network, and collaborating with internal teams to convert opportunities into long-term partnerships.