Business Development Representative

Sandler Group Call Center Services; Mandaue; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Commission-based incentives

Relocation assistance

Career growth opportunities

Job summary

Sandler Group Call Center Services is seeking a highly motivated Business Development Representative (BDR) to generate new business opportunities for our BPO services. The role focuses on lead generation, market research, outreach, and qualifying leads for the sales team, with a commission-based incentive plan and relocation support for the right candidate.

The position requires strong English communication, prospecting skills, and the ability to build relationships with decision-makers.

Qualifications

• Proven experience in business development, sales, lead generation, appointment setting, or telemarketing.
• Experience in the BPO, outsourcing, or IT services industry is highly preferred.
• Excellent verbal and written English communication skills.
• Strong cold-calling, email outreach, and prospecting abilities.
• Comfortable communicating with business owners, executives, and key decision-makers.
• Familiarity with CRM platforms, LinkedIn Sales Navigator, and lead generation tools is an advantage.
• Self-motivated, goal-oriented, and comfortable working in a target-driven environment.
• Ability to work onsite during the night shift.

Responsibilities

• Lead Generation & Prospecting: identify and research potential clients across industries.
• Market Research & Industry Analysis: analyze trends, competitors, and market demands.
• Client Outreach & Engagement: initiate contact via calls, emails, LinkedIn; craft outreach messages.
• Lead Qualification & Appointment Setting: assess needs, schedule meetings with the sales team.
• Sales Pipeline Management & CRM: maintain a pipeline and document interactions.
• Sales Support & Collaboration: assist in presentations, profiles, and service overviews.
• Relationship Building & Networking: engage with industry contacts and referrals.
• Sales Performance & Target Achievement: meet KPIs and drive growth.

Skills

Lead generation

Cold calling

English communication

Prospecting

Relationship building

Tools

CRM platforms

LinkedIn Sales Navigator

Lead generation tools

Job description

We are seeking a highly motivated and results-driven Business Development Representative (BDR) to join our growing BPO Services Division. The BDR will play a key role in generating new business opportunities by identifying potential clients, conducting market research, initiating outreach, and qualifying leads for the sales team.

The ideal candidate will have excellent communication and prospecting skills, a proactive approach to sales, and the ability to build meaningful business relationships with potential clients. This role is essential in building a strong sales pipeline and supporting the company's revenue growth by connecting with businesses that can benefit from our BPO solutions.

This position offers commission-based incentives and includes relocation support for the right candidate.

Work Arrangement: Onsite | Night Shift

Key Responsibilities

1. Lead Generation & Prospecting

• Identify and research potential clients across various industries that may benefit from BPO services.
• Generate new business leads through LinkedIn, email campaigns, cold calling, networking, and other prospecting channels.
• Build and maintain a database of qualified prospects and potential business opportunities.
• Identify key decision-makers, including business owners, CEOs, COOs, HR Directors, and other relevant stakeholders.
• Develop targeted prospect lists based on the company's ideal customer profile.

2. Market Research & Industry Analysis

• Conduct market research to identify potential clients, emerging industries, and business opportunities.
• Analyze industry trends, competitors, and market demands to identify promising prospects.
• Research companies' business operations, challenges, and outsourcing needs.
• Identify businesses that may benefit from customer support, IT outsourcing, HR services, finance, and other BPO solutions.

3. Client Outreach & Engagement

• Initiate contact with prospective clients through cold calls, emails, LinkedIn, and other communication channels.
• Develop compelling outreach messages and sales pitches to introduce the company's BPO services.
• Communicate the value and benefits of outsourcing solutions based on prospective clients' business needs.
• Establish initial relationships with potential clients and maintain consistent communication.
• Conduct follow-ups with prospects to generate interest and encourage further discussions.

4. Lead Qualification & Appointment Setting

• Assess and qualify leads based on their business needs, budget, decision-making authority, and potential outsourcing requirements.
• Identify prospects with genuine interest in the company's BPO services.
• Schedule meetings, discovery calls, and sales presentations between qualified prospects and the Business Development Manager or sales team.
• Gather relevant information about prospects before transitioning them to the sales team.
• Ensure a smooth handover of qualified leads for further discussions and closing opportunities.

5. Sales Pipeline Management & CRM

• Build, maintain, and regularly update a pipeline of prospective clients.
• Track all prospecting activities, outreach efforts, follow-ups, and lead statuses using CRM tools.
• Ensure accurate documentation of client interactions and business opportunities.
• Monitor lead conversion rates and identify opportunities to improve prospecting strategies.
• Provide regular updates and reports on lead generation activities and pipeline progress.

6. Sales Support & Collaboration

• Work closely with the Business Development Manager and sales team to support business acquisition efforts.
• Assist in preparing introductory presentations, company profiles, service overviews, and other sales materials.
• Coordinate with internal teams to obtain relevant information about BPO services and solutions.
• Provide feedback on prospect responses, market demands, and potential client requirements.
• Support the development and execution of lead generation and outreach campaigns.

7. Relationship Building & Networking

• Establish and maintain professional relationships with prospective clients and industry contacts.
• Represent the company professionally during networking activities, online engagements, and industry events.
• Explore opportunities to expand the company's network and generate referrals.
• Maintain a positive and professional image when communicating with potential clients.

8. Sales Performance & Target Achievement

• Meet assigned daily, weekly, and monthly KPIs for calls, emails, outreach activities, qualified leads, and appointments.
• Consistently achieve lead generation and appointment-setting targets.
• Monitor individual performance and identify areas for improvement.
• Apply effective prospecting techniques to improve engagement and conversion rates.
• Contribute to the overall sales pipeline and business growth objectives.

Qualifications & Requirements

• Proven experience in business development, sales, lead generation, appointment setting, or telemarketing.
• Experience in the BPO, outsourcing, or IT services industry is highly preferred.
• Excellent verbal and written English communication skills.
• Strong cold-calling, email outreach, and prospecting abilities.
• Comfortable communicating with business owners, executives, and key decision-makers.
• Familiarity with CRM platforms, LinkedIn Sales Navigator, and lead generation tools is an advantage.
• Strong research, organizational, and follow-up skills.
• Self-motivated, goal-oriented, and comfortable working in a target-driven environment.
• Ability to work onsite during the night shift.

Compensation & Benefits

• Competitive commission-based incentives.
• Relocation assistance for qualified candidates.
• Opportunity to grow within a developing BPO services division.
• Career advancement opportunities in business development and sales.

Ready to Take Your Career to the Next Level?

If you're passionate about sales, enjoy connecting with people, and thrive in a results-driven environment, we want to hear from you!

Join our growing team and play an important role in expanding our client network, generating new business opportunities, and helping businesses discover the value of outsourcing.