Strategic Account Manager - Sales & Operations Support

Siegwerk; Guiguinto; On-site; PHP 300,000 - 600,000; Full time

Job summary

Siegwerk is seeking an Account Manager Sales to provide back-office support for specific client groups, handling order intake, invoicing, and basic coordination of deliveries and returns in the Philippines.

The role involves working under clear guidelines, handling credit notes, market analysis, and support to sales and technology managers. Strong communication and MS Office/SAP proficiency are valued in this position.

Qualifications

• Business school background or commercial training is preferred.
• Practical experience in sales department.
• Very good communication skills.
• MS Office, SAP R/3.

Responsibilities

• Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and charging thereof, invoicing managing receivables including reminders etc.
• Operate under very clear and concise operating guidelines.
• Handle credit notes, bonus, statistics, market- and customer analysis.
• Handle simple claims management and coordination with technical and sales managers.
• Provide support to the sales and technology managers handling and coordinating a variety of situations.
• Deal with promptly and efficiently customer correspondence.
• Provide price calculations / preparations - coordination of prices within customer group; prepare and send quotations.
• Monitor inventory stock level related to customer requirement.
• Monitor and analyze customer forecast against actual purchasing trends.
• Handle drafts of price quotations for new and existing customers.

Skills

Communication skills

Education

Business school background or commercial training

Tools

SAP R/3

MS Office

Job description

Siegwerk is seeking an Account Manager Sales to provide back-office support for specific client groups, handling order intake, invoicing, and basic coordination of deliveries and returns in the Philippines.

The role involves working under clear guidelines, handling credit notes, market analysis, and support to sales and technology managers. Strong communication and MS Office/SAP proficiency are valued in this position.