Strategic Account Leader & Team Coach

MicroSourcing International; Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Team events

Work-life balance

Career growth

Inclusive culture

Job summary

MicroSourcing International in Manila is seeking a Strategic Account Manager & Team Lead to manage key enterprise relationships and lead the relationship management team. You'll shape account strategies, drive loyalty, and maximize revenue from the enterprise base.

You will mentor Relationship Managers, coordinate with Sales, Marketing and Support, and build scalable processes for a new function in Manila. The role requires 5+ years in B2B account management and a proven ability to lead teams

Qualifications

• Proven experience (5+ years) in B2B account management or relationship management.
• 2+ years in a team lead or supervisory role, with a passion for coaching and developing talent.
• Strong understanding of the enterprise sales cycle and account management best practices.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strategic thinking with a focus on measurable results.
• Bachelor's degree in Business Administration, Marketing, or related field.

Responsibilities

• Directly manage a portfolio of strategic enterprise accounts, building strong, long-lasting relationships.
• Develop and execute strategic account plans aligned with business objectives.
• Mentor and coach Relationship Managers to maximize impact and performance.
• Collaborate with Sales, Marketing, Product, and Support to ensure a seamless customer experience.
• Identify opportunities for account growth, upselling, and cross-selling.

Skills

B2B account mgmt

Team leadership

CRM proficiency

Education

Bachelor's degree in Business Administration/Marketing

Tools

Salesforce

Dynamics 365

Job description

MicroSourcing International in Manila is seeking a Strategic Account Manager & Team Lead to manage key enterprise relationships and lead the relationship management team. You'll shape account strategies, drive loyalty, and maximize revenue from the enterprise base.

You will mentor Relationship Managers, coordinate with Sales, Marketing and Support, and build scalable processes for a new function in Manila. The role requires 5+ years in B2B account management and a proven ability to lead teams