People & Partnerships Account Lead

MicroSourcing; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

MicroSourcing in Pasay City is seeking a People and Partnership Account Manager (Team Leader) to supervise offshore teams, coordinate with clients, and drive KPI monitoring. The role demands strong English communication and leadership skills, with at least one year in a leadership position.

The successful candidate will coach staff, track attendance, report to the Operations Manager, and help implement client policies while fostering an inclusive, collaborative work environment.

Qualifications

• Strong English and communication skills are required.
• At least 1 year of leadership experience.

Responsibilities

• Coordinate with the client regarding offshore team status.
• Monitor KPIs and team performance.
• Conduct coaching sessions and implement corrective actions.
• Track daily attendance and enforce policies.
• Prepare management reports and provide operational support.
• Disseminate policy updates and coordinate schedules with the client.
• Handle staff queries and support day‑to‑day operations.

Skills

Strong English

Leadership

Job description

MicroSourcing in Pasay City is seeking a People and Partnership Account Manager (Team Leader) to supervise offshore teams, coordinate with clients, and drive KPI monitoring. The role demands strong English communication and leadership skills, with at least one year in a leadership position.

The successful candidate will coach staff, track attendance, report to the Operations Manager, and help implement client policies while fostering an inclusive, collaborative work environment.