Store Supervisor: Lead Baristas, Elevate Experience

Pickup Coffee; General Trias; On-site; PHP 223,000 - 357,000; Full time

Job summary

Pickup Coffee in General Trias, Cavite is seeking a Store Supervisor to oversee day-to-day store operations, drive efficiency, and maintain a customer-centric environment. You will supervise Baristas, provide coaching, and ensure compliance with company standards across all shifts.

You will manage staff schedules, monitor performance, train on beverage preparation, handle cashiering, and support promotions while upholding safety, cleanliness, and product quality.

Qualifications

• At least 1 year of experience as a Supervisor in a restaurant, coffee shop or similar F&B setup.
• Barista experience is a plus; a certificate in Food and Beverage Service is an advantage.
• Willing to work flexible and extended hours and oversee multiple store locations.
• Able to analyze qualitative and quantitative data to draw insights.

Responsibilities

• Oversee store operations to ensure a successful, efficient, and customer-centric environment.
• Supervise Baristas, coach performance, and monitor skill development.
• Train Baristas to meet approved standards and timely beverage preparation.
• Ensure welfare, safety, and security of employees and store assets.
• Manage staff schedules across shifts and locations.
• Coordinate with Team Leaders to balance manpower and movements.
• Oversee cashiering, funds, deposits, and sales reporting per policy.
• Maintain product knowledge and beverage preparation per standards.
• Ensure cleanliness, sanitation, and equipment functionality.
• Maintain store condition and coordinate repairs and maintenance.
• Enforce company policies and update staff on new procedures.
• Assist with incident investigations and staff reporting.
• Support marketing promotions and store events.

Skills

Coffee machines

Communication

POS proficiency

Coffee knowledge

Customer-centric

MS Office (Excel/Sheets)

Organizational skills

Team collaboration

Integrity

Data analysis

Education

Certificate in Food and Beverage Service

Tools

POS systems

Job description

Pickup Coffee in General Trias, Cavite is seeking a Store Supervisor to oversee day-to-day store operations, drive efficiency, and maintain a customer-centric environment. You will supervise Baristas, provide coaching, and ensure compliance with company standards across all shifts.

You will manage staff schedules, monitor performance, train on beverage preparation, handle cashiering, and support promotions while upholding safety, cleanliness, and product quality.