Store Supervisor: Lead Baristas & Store Ops

Pickup Coffee; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

Pickup Coffee in Makati City is seeking a Store Supervisor to oversee daily store operations and ensure a customer-centric environment. The role engages in coaching Baristas, maintaining standards, and coordinating staff across shifts to meet service goals.

The incumbent will train staff, manage schedules, and uphold product knowledge while ensuring safety and regulatory compliance. This position emphasizes teamwork, integrity, and continuous improvement in a fast-paced coffee shop setting.

Qualifications

• At least 1 year of experience as a Supervisor in a restaurant, coffee shop, or equivalent F&B establishment.
• Barista experience is a plus; a certificate in Food and Beverage Service is an advantage.
• Amenable to working flexible and extended operational hours as needed and overseeing different store locations.
• Able to structure and analyze qualitative and quantitative data to draw meaningful insights.

Responsibilities

• Oversees overall store operation to ensure a successful, efficient, and customer-centric store environment.
• Supervises Baristas to ensure store integrity and compliance with company standards.
• Provides guidance, coaching, and motivation to empower team members to achieve development and team goals.

Skills

Coffee machines

POS machines

Customer service

Team leadership

Communication skills

Microsoft Office

Data analysis

Time management

Organizational skills

Integrity

Attention to detail

Problem solving

Conflict resolution

Tools

Excel

Word

Google Sheets

Job description

Pickup Coffee in Makati City is seeking a Store Supervisor to oversee daily store operations and ensure a customer-centric environment. The role engages in coaching Baristas, maintaining standards, and coordinating staff across shifts to meet service goals.

The incumbent will train staff, manage schedules, and uphold product knowledge while ensuring safety and regulatory compliance. This position emphasizes teamwork, integrity, and continuous improvement in a fast-paced coffee shop setting.