Store Operations Lead — Barista Supervisor

Pickup Coffee; Makati; On-site; PHP 290,000 - 469,000; Full time

Job summary

Pickup Coffee in Makati is seeking a Store Supervisor to oversee daily store operations, coach Baristas, and ensure top-tier customer service. You will manage schedules, maintain standards, and support promotions across multiple locations, with focus on safety and operations efficiency.

The role requires leadership in a fast-paced cafe setting, attention to detail, and strong communication skills. This full-time position is based on-site in Makati, Philippines.

Qualifications

• Minimum 1 year as a supervisor in a restaurant, coffee shop, or similar.
• Barista experience is a plus; a certificate in F&B service is advantageous.
• Willing to work flexible hours and oversee multiple locations.
• Able to structure and analyze qualitative and quantitative data for insights.

Responsibilities

• Oversees overall store operation to ensure a successful, efficient, customer-centric environment.
• Supervises Baristas to maintain product quality and service standards.
• Provides coaching and motivation to empower team development and goals.
• Manages staff schedules across shifts and store activities.
• Ensures cashiering and fund management comply with company policies.
• Maintains cleanliness, safety, equipment function, and supply availability.
• Supports store promotions and staff education on related activities.

Skills

Customer service

Communication

Team collaboration

Time management

Attention to detail

Problem solving

Data analysis

Coaching & motivation

Education

Food & Beverage service certificate

Tools

POS machines

Microsoft Excel

Microsoft Word

Google Sheets

Job description

Pickup Coffee in Makati is seeking a Store Supervisor to oversee daily store operations, coach Baristas, and ensure top-tier customer service. You will manage schedules, maintain standards, and support promotions across multiple locations, with focus on safety and operations efficiency.

The role requires leadership in a fast-paced cafe setting, attention to detail, and strong communication skills. This full-time position is based on-site in Makati, Philippines.