Store Supervisor & Barista Team Leader

Pickup Coffee; Angeles; On-site; PHP 240,000 - 360,000; Full time

Job summary

Pickup Coffee is seeking a Store Supervisor at SM CITY ANGELES, Pampanga. You will oversee daily operations, lead Baristas, ensure service quality, and maintain store standards.

Responsibilities include coaching, scheduling, cash handling, safety, training, and supporting promotions. You will work full-time across shifts at Pampanga branches and uphold the brand's customer-centric, detail-oriented approach.

Qualifications

• At least 1 year of Supervisory experience in restaurant, cafe, or equivalent F&B.
• Barista experience is a plus; a certificate in Food and Beverage Service is an advantage.
• Amenable to working flexible and extended operational hours as needed and overseeing different store locations.
• Able to structure and analyze qualitative and quantitative data to draw meaningful insights.

Responsibilities

• Identifies Barista performance challenges, provides assistance, coaches their performance, and monitors progress for continuous improvement.
• Supervises Baristas to ensure all products are served with friendly, individualized customer service and educates customers about premium beverages and foods.
• Trains and oversees Baristas to ensure products are prepared according to standards and in a timely manner.
• Ensures welfare, safety, and security of employees, store locations, and overall store operations.
• Manages staff schedules to meet manpower requirements across shifts and store activities.
• Coordinates with Team Leaders to balance manpower schedules and implement staff movements.
• Oversees cashiering and fund management, ensuring standard funds are available and deposits and sales reporting comply with policies.
• Maintains product expertise and prepares beverages according to approved standards and processes.
• Maintains cleanliness, sanitation, food safety, equipment functionality, and supply availability.
• Ensures workspace/store maintenance and coordinates repairs and maintenance to uphold brand standards.
• Implements company policies, procedures, and updates.
• Facilitates incident investigations involving employees or store operations with the lessor.
• Administers employee-related reports and documents, including benefits, pay slips, and uniforms.
• Supports marketing promotions, store events, and educates staff on related activities.

Skills

Coffee machines

Communication

POS usage

Attention to detail

Coffee knowledge

Customer focus

MS Office

Organizational skills

Time management

Team collaboration

Integrity

Data analysis

Problem solving

Conflict resolution

Education

Supervisor experience in F&B

F&B service certificate

Flexible/extended hours

Willing to work Pampanga branches

Tools

POS machines

Excel

Word

Google Sheets

Coffee equipment

Cash handling software

Job description

Pickup Coffee is seeking a Store Supervisor at SM CITY ANGELES, Pampanga. You will oversee daily operations, lead Baristas, ensure service quality, and maintain store standards.

Responsibilities include coaching, scheduling, cash handling, safety, training, and supporting promotions. You will work full-time across shifts at Pampanga branches and uphold the brand's customer-centric, detail-oriented approach.