Retail Experience Specialist

Globe; Pasay; On-site; PHP 279,000 - 391,000; Full time

Job summary

Globe is seeking a Retail Specialist for Stores in Pasay to optimize store performance through exceptional customer service, efficient operations, and sales growth. You will oversee daily store activities, assist walk-in subscribers, demonstrate products, and ensure accurate cashiering and documentation.

The role emphasizes visual merchandising, adherence to 5S standards, timely order processing, and collaboration with the store team to meet targets and deliver a superior customer experience.

Qualifications

• Experience in delivering high-quality customer service in a retail environment.
• Proven track record of meeting or exceeding sales targets.
• Ability to demonstrate products and handle cashiering duties accurately.
• Familiarity with store policies, documentation, and OT procedures.

Responsibilities

• Assist walk-in subscribers with concerns and queries.
• Sell products and services to customers and conduct product demonstrations.
• Process documents from subscribers and manage timely cashiering activities.
• Maintain 5S standards and clean, organized workplace.
• Ensure accurate transmission of subscriber documents and post-sales support.

Skills

Customer service excellence

Sales drive

Product demonstrations

Cashiering

5S, workplace organization

Team collaboration

Tools

Iris system

POS cash register

Job description

Globe is seeking a Retail Specialist for Stores in Pasay to optimize store performance through exceptional customer service, efficient operations, and sales growth. You will oversee daily store activities, assist walk-in subscribers, demonstrate products, and ensure accurate cashiering and documentation.

The role emphasizes visual merchandising, adherence to 5S standards, timely order processing, and collaboration with the store team to meet targets and deliver a superior customer experience.