Staffing Operations Lead — Remote, US Hours

Element Ops; Philippines; Remote; PHP 2,517,000 - 4,405,000; Full time

Job summary

Element Ops is seeking a Staffing Operations Specialist in a remote role. You will own daily staffing operations for an early-stage security tech startup, coordinating workers and client needs, onboarding new staff, and driving process improvements.

You will work with AI tools like Claude and ChatGPT to streamline workflows and address issues quickly. As the first offshore operations hire, you’ll own end-to-end staffing processes, communicate with clients and workers, and adapt to changing

Qualifications

• 2+ years of staffing, workforce management, or operations experience in a fast-paced environment.
• Experience coordinating shifts, schedules, workers, or real-time staffing needs.
• Experience with U.S.-based clients, workers, or operations is highly preferred.
• Startup experience is a strong plus.

Responsibilities

• Manage daily staffing operations, including schedules, shift fulfillment, and last-minute coverage.
• Coordinate with workers and partners to fulfill staffing requests accurately and on time.
• Communicate with workers to coordinate shifts and resolve issues.
• Communicate with clients about staffing needs, schedule changes, and operational issues.
• Help onboard new workers and ensure readiness for assignments.
• Monitor daily operations and address issues quickly.
• Identify operational problems and suggest process improvements.
• Provide feedback to product and engineering teams on issues and enhancements.
• Utilize AI tools to solve problems and improve workflows.

Skills

Staffing experience

Workforce management

Operations

Client communication

Problem solving

AI tools (Claude/ChatGPT)

Tools

Claude Code

Claude

ChatGPT

Job description

Element Ops is seeking a Staffing Operations Specialist in a remote role. You will own daily staffing operations for an early-stage security tech startup, coordinating workers and client needs, onboarding new staff, and driving process improvements.

You will work with AI tools like Claude and ChatGPT to streamline workflows and address issues quickly. As the first offshore operations hire, you’ll own end-to-end staffing processes, communicate with clients and workers, and adapt to changing