Remote Offshore Talent Operations Lead

OpsArmy

Manila

Remote

PHP 600,000 - 900,000

Full time

4 days ago

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Job summary

OpsArmy is seeking an experienced Offshore Talent Operations professional to design and manage systems that connect hiring, onboarding, development, and retention. You will own the end-to-end talent operations process and maintain accurate records across each team member's journey.

You will track hiring outcomes, monitor attrition, analyze performance patterns, and provide clear insights to improve hiring and people operations.

Qualifications

Experience in hiring, onboarding, talent operations or a related operational role.
Experience in high-volume hiring or people operations environments.
Strong ability to work with data, maintain accurate records and identify meaningful patterns.
Excellent organizational and communication skills.
Ability to collaborate across teams and stakeholders.

Responsibilities

Design, build, and maintain accurate talent records for team members.
Track milestones including interviews, training, post-training progress, and 3- and 6-month check-ins.
Manage the talent pipeline end-to-end and ensure proper tracking at each stage.
Monitor departures to identify recurring patterns and inform improvements.
Review hiring outcomes and compare performance with interview data.
Identify characteristics of successful hires and gaps in hiring and screening.
Communicate findings and insights clearly to stakeholders.
Collaborate across teams to maintain consistent talent operations processes.