Sr Systems Administrator (SAP SuccessFactors)(Hybrid - Night Shift)

SwiftCruit; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

SwiftCruit seeks an experienced SAP SuccessFactors LMS Administrator to manage configuration, validation, and compliance of the SAP SuccessFactors Learning platform within a GxP environment.

You will partner with Quality, IT and HR to maintain audit readiness, perform releases, manage integrations with HRIS/SSO, and ensure data integrity across upstream/downstream systems, training records, and regulatory reporting.

Qualifications

• Bachelor’s degree in Information Systems, HRIS, Business, Life Sciences, or related field.
• 3–5+ years of hands-on SAP SuccessFactors Learning administration experience.
• Direct experience operating in a validated (GxP) environment.
• Strong knowledge of CSV principles and Part 11 compliance.
• Experience supporting audits and documenting systems.

Responsibilities

• Administer and configure SAP SuccessFactors Learning (roles, curricula, items, assignments, approval workflows, notifications).
• Maintain security roles and access controls aligned with policies and segregation of duties.
• Manage configurations for learning assignments, certification programs, retraining rules, and compliance curricula.
• Perform system releases and regression testing with IT and Quality.
• Operate LMS in a validated environment and support CSV lifecycle activities.
• Lead documentation, training materials, and stakeholder communication.

Skills

LMS administration

Regulatory compliance

Audit support

Documentation

Cross-functional collaboration

Education

Bachelor’s degree in Information Systems/HRIS/Business/Life Sciences

Tools

SAP SuccessFactors Learning

HRIS

SSO

Content providers

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Learning Management System (LMS) Administrator – SAP SuccessFactors

Position Summary

The LMS Administrator is responsible for the configuration, maintenance, compliance, and optimization of the SAP SuccessFactors Learning Management System (LMS). This role ensures the LMS operates effectively within a validated (GxP) environment and remains compliant with regulatory requirements, including 21 CFR Part 11 and applicable global quality standards.

The ideal candidate has hands‑on experience administering SAP SuccessFactors Learning, supporting validated systems, and partnering with Quality, IT, and business stakeholders to maintain system integrity, audit readiness, and operational excellence.

Key Responsibilities

System Administration & Configuration

• Administer and configure SAP SuccessFactors Learning (roles, curricula, items, assignments, approval workflows, notifications).
• Maintains system security roles and access controls aligned with internal policies and segregation of duties.
• Manage system configurations related to learning assignments, certification programs, retraining rules, and compliance-driven curricula.
• Perform system releases and regression testing in coordination with IT and Quality policies and procedures.

Validated Environment & Compliance

• Operate and maintain the LMS in a validated (GxP) environment.
• Support Computer System Validation (CSV) lifecycle activities including User Requirements (URS), Functional/Design Specifications (FS/DS), Risk Assessments, IQ/OQ/PQ documentation, change controls, and test script development and execution.
• Ensure compliance with 21 CFR Part 11, electronic records/electronic signatures requirements, and global regulatory standards.
• Maintain audit trails, documentation, and system change logs.
• Support internal and external audits and inspections.

Change Management & Release Support

• Evaluate system changes and enhancements for validation impact.
• Lead or support change control processes, including impact assessments and documentation updates.
• Coordinate quarterly SAP SuccessFactors releases, including testing, validation updates, and stakeholder communication.
• Partner with upstream and downstream system owners to manage integrations (HRIS, SSO, content providers).

Data Integrity & Reporting

• Ensure data accuracy, integrity, and reconciliation between LMS and upstream/downstream systems.
• Develop and maintain compliance and operational reports.
• Support regulatory reporting and training compliance metrics.
• Perform periodic data reviews and system monitoring activities.

Stakeholder Support & Training

• Serve as SME for SAP SuccessFactors Learning.
• Provide end-user support and troubleshooting.
• Partner with HR, Quality, Compliance, and business leaders to design scalable learning solutions.
• Develop system documentation, SOPs, and training materials.

Required Qualifications

• Bachelor’s degree in Information Systems, HRIS, Business, Life Sciences, or related field.
• 3–5+ years of hands‑on SAP SuccessFactors Learning administration experience.
• Direct experienceoperatingand supporting systems in a validated (GxP) environment.
• Strong understanding of Computer System Validation (CSV) principles and methodologies.
• Working knowledge of 21 CFR Part 11 and electronic record compliance requirements.
• Experience supporting audits (internal, external, regulatory).
• Strong analytical and documentation skills.
• Ability to manage multiple priorities in a regulated environment.

Preferred Qualifications

• Experience in pharmaceutical, biotech, medical device, or other regulated industry.
• Experience with LMS integrations (HRIS, SSO, content providers).
• Familiarity with SAP SuccessFactors release management processes.
• Knowledge of data privacy regulations (GDPR, etc.).
• Experience with reporting tools within SuccessFactors or external BI tools.

Key Competencies

• Strong attention to detail and data integrity mindset.
• Structured and disciplined documentation practices.
• Risk‑based decision making.
• Cross‑functional collaboration.
• Continuous improvement orientation.