L&OD Admin

Ultra Clean Technology; Cebu City; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Ultra Clean Technology is seeking a Lead L&D Specialist to support the Learning Center of Excellence in Cebu City. This role involves managing the SAP SuccessFactors LMS, providing learner support, and developing engaging digital learning assets. Candidates should have at least 5 years of experience in LMS administration and a Bachelor's degree or equivalent. Preferred skills include advanced knowledge of e-learning tools and project management capabilities. Join us in creating high-quality learning experiences!

Qualifications

• 5 years of experience working with an LMS in a technical or operational context.
• Experience in supporting eLearning, ILT, and vILT.
• Deep understanding of LMS processes and data structures.

Responsibilities

• Serve as LMS functional administrator and subject matter expert.
• Provide Tier 1-2 learner support via email, chat, and ticketing.
• Create and maintain LMS items and user records.
• Collaborate with global trainers and Learning Manager.
• Design and develop engaging e-learning modules.

Skills

SAP SuccessFactors LMS administration

e‑learning development tools (Articulate Storyline/Rise, Camtasia)

AI-driven content creation tools

Troubleshooting and analytical skills

Excellent communication skills

Project management skills

Education

Bachelor’s degree or equivalent

Tools

Articulate 360

Camtasia

Adobe products

Job description

Lead L&OD Specialist supports the Learning Center of Excellence (LCoE) in Cebu by serving as the primary SAP SuccessFactors LMS functional administrator while also developing digital learning assets, AI‑assisted e‑learning, and technical training materials. This role ensures high‑quality learning operations, accurate data, learner support, and the creation of modern, engaging e‑learning experiences.

Key Responsibilities

• Serve as primary LMS functional administrator and subject matter expert for SAP SuccessFactors LMS and Skillsoft Percipio.
• Provide Tier 1–2 learner support via email, chat, and ticketing systems.
• Create, maintain, and troubleshoot LMS items, curricula, classes, user records, assignments, and learning histories.
• Ensure learning object functionality through SCORM/xAPI testing, version control, and publishing.
• Generate scheduled, ad hoc, and audit‑ready reports; ensure accuracy of training data.
• Collaborate with global trainers, SMEs, and the Learning Manager to support learning operations.
• Document and maintain LMS procedures, work instructions, and data quality standards.
• Use AI tools (e.g., Microsoft Copilot, Articulate AI, Synthesia, Vyond) to rapidly build modern microlearning, e‑learning modules, and multimedia training.
• Design and develop e‑learning using Articulate 360, Rise, Camtasia, and other authoring tools.
• Translate technical SOPs and subject matter expertise into clear, engaging digital learning modules.
• Manage projects, timelines, and asset libraries within the LCoE environment.

Knowledge, Skills, and Experience

• Advanced functional knowledge of SAP SuccessFactors LMS administration.
• Experience with e‑learning development tools such as ArticulateStoryline/Rise, Camtasia, and Adobe products.
• Familiarity with AI‑driven content creation tools.
• Strong troubleshooting, analytical, and data quality skills.
• Excellent communication, documentation, and project management skills.
• Ability to simplify complex technical content into learner‑friendly experiences.

Education and Requirements

• Bachelor’s degree OR equivalent combination of education and experience.
• Minimum 5 years working with an LMS in a technical or operational environment.
• Experience supporting eLearning, ILT, and vILT.
• Deep understanding of LMS processes, integrations, and data structures.

Ultra Clean Technology is proud to be an equal‑opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.