Sr Solutions Design & Transitions Lead (Bids/Proposals)

TASQ Staffing Solutions; Taguig; On-site; PHP 892,800 - 1,339,200; Full time

Benefits offered by this job

HMO for Employee and 2 Free Dependents (On Day 1)

Quarterly performance bonus

Outstanding career development opportunities

Job summary

A leading staffing solutions company in Taguig is seeking a Senior Consultant Solutions Design. The ideal candidate will have at least 8 years in customer service operations management and a strong background in solution design and bid management. Responsibilities include conducting client interactions, performing market analysis, and contract negotiations. This role offers extensive benefits including health coverage and performance bonuses.

Qualifications

• Minimum 8 years in B/BPM experience required.
• Experience in customer service operations in a managerial role is mandatory.
• Understanding of contact center operations, RFP process, and bid management.

Responsibilities

• Conduct client interaction sessions with customized solutions.
• Provide market competitive intelligence analysis.
• Participate in continuous improvement projects.
• Create and review Statement of Work for contract negotiation.
• Prepare collaterals like flyers and case studies.

Skills

Customer service operations management

Solution design

Bid management

Demand Generation

Education

MBA or equivalent

Job description

A leading staffing solutions company in Taguig is seeking a Senior Consultant Solutions Design. The ideal candidate will have at least 8 years in customer service operations management and a strong background in solution design and bid management. Responsibilities include conducting client interactions, performing market analysis, and contract negotiations. This role offers extensive benefits including health coverage and performance bonuses.