Senior Solution Design Consultant - Bids & Strategy

TASQ Staffing Solutions; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

HMO for Employee and 2 Free Dependents (On Day 1)

Quarterly performance bonus

Outstanding career development opportunities

Job summary

A staffing solutions provider in Taguig seeks a Senior Consultant - Solution Design to lead client interactions and manage contract negotiations. The ideal candidate has at least 8 years of experience in BPO/BPM, possesses solution design knowledge, and excels in competitive market analysis. This role offers outstanding career development opportunities and a performance-based bonus, with on-site work required.

Qualifications

• Minimum 8 years of experience in BPO/BPM, with a focus on customer service operations.
• Experience in crafting proposals and managing end-to-end bid processes.
• Knowledge of demand generation and strategy planning.

Responsibilities

• Conduct client interaction sessions to create tailored solutions.
• Analyze market competitive intelligence for gap analysis.
• Engage in continuous improvement projects to achieve project goals.
• Define contract terms by creating and reviewing SOW.
• Guide team in preparing marketing collaterals.

Skills

BPO/BPM experience

Customer service operations management

Solution design knowledge

Market analysis

Contract negotiation

Education

Graduate in any stream (Preferably MBA)

Job description

A staffing solutions provider in Taguig seeks a Senior Consultant - Solution Design to lead client interactions and manage contract negotiations. The ideal candidate has at least 8 years of experience in BPO/BPM, possesses solution design knowledge, and excels in competitive market analysis. This role offers outstanding career development opportunities and a performance-based bonus, with on-site work required.