Sr. HR Coordinator (Benefits)

Capital One Philippines Support Services Corp.; Muntinlupa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Capital One Philippines Support Services Corp. in Metro Manila is seeking an HR Benefits Associate to manage day-to-day benefits operations, including health and welfare plans, government benefits, and company benefits.

The role requires 1.5 years of relevant experience, a bachelor's degree in a related field, and strong communication, analytical, and customer-focused skills. You may participate in special projects and cross-functional rotations within HR.

Qualifications

• Bachelor’s degree in psychology, business administration, or related field.
• 1.5 years work experience in respective discipline.
• Knowledge of Philippines government benefits laws and regularizations.

Responsibilities

• Manage day-to-day operational standards in Benefits within HR sub-function.
• Provide timely computation of Associate benefits (health, welfare, government, company).
• Resolve associates concerns on benefits with research and investigation.
• Coordinate with HMO and government agencies for benefits delivery (enrollment, changes, termination).
• Provide logistics/administrative support for department programs and events.
• May be assigned/rotated across other HR sub-functions and other duties.

Skills

Knowledge in Philippines Government

Good oral and written communication

Analytical skills

Customer focus

Education

Bachelor’s Degree / 4-year course in Psychology, Business Administration, or other related courses as a preference

Job description

Summary

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  To manage and ensure day-to-day operational standards are met in an assigned area of Human Resources sub-function such as Benefits

  
  

General Responsibilities

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  Provides functional support in the assigned sub-function, including but not limited to:

  
  
  
  
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    Benefits

    
    
    
    
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      Provides timely computation of Associate benefits (health and welfare plans,government benefits, company benefits) for payout

      
      
    
    
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      Resolve Associates concerns on benefits items in a timely manner throughthorough research and investigation

      
      
    
    
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      Coordinates with external parties such as HMO company and governmentagencies for efficient benefits delivery such as enrollment, changes tomembership and cancellation due to termination

      
      
    
    
    
    
  
  
  
  



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  Special Projects

  
  
  
  
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    Provides logistics/ administrative assistance in department organization wide programs and events

    
    
  
  
  
  



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  Personal Development

  
  
  
  
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    Discuss personal development plan with the line manager and provide progress updates periodically for each performance cycle

    
    
  
  
  
  



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  May be assigned / rotated across other related sub-functions including but not limited tosub-functions within Human Resources

  
  



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  Other job-related duties that may be assigned from time to time

  
  

Basic Qualifications

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  Educational Background:

  
  
  
  
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    Bachelor’s Degree / 4-year course in Psychology, Business Administration, or other related courses as a preference

    
    
  
  
  
  



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  Professional Experience:

  
  
  
  
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    1.5 years work experience in respective discipline

    
    
  
  
  
  



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  Skills Required:

  
  
  
  
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    Knowledge in Philippines Government Benefits Laws and Regularizations

    
    
  
  
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    Good oral and written communication skills for business correspondences

    
    
  
  
  • 
    

    Analytical skills

    
    
  
  
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    Customer focus