Sr. HR Coordinator (Benefits)

capitalone; Muntinlupa; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Hybrid work setup

Dayshift hours

Job summary

Capital One Alabang in the Philippines is seeking a Sr. HR Coordinator (Benefits) to manage day-to-day operations within the Benefits sub-function. The role covers benefits computation, issue resolution, and coordination with external partners like HMO providers and government agencies.

The candidate will support special projects, assist with department-wide programs, and discuss personal development plans with the line manager. A hybrid work setup is expected, with dayshift hours.

Qualifications

• Bachelor’s degree or 4-year course in related fields as a preference.
• 1.5 years work experience in benefits or related discipline.
• Knowledge of Philippines government benefits laws and regularizations.
• Strong written and verbal communication skills.
• Analytical mindset with attention to detail.

Responsibilities

• Compute and provide timely benefits payments (health, welfare, government, company) for payout.
• Resolve associates concerns on benefits with thorough research.
• Coordinate with external parties (HMO, government agencies) for enrollment, changes, or termination.
• Provide logistics/administrative support for department programs and events.
• Discuss personal development plans with the line manager and update progress.
• May rotate across related HR sub-functions and other duties as needed.

Skills

Gov't benefits laws

Communication skills

Analytical skills

Customer focus

Education

Bachelor’s degree in Psychology/Business Administration or related field

Job description

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. HR Coordinator (Benefits)

Summary:

• To manage and ensure day-to-day operational standards are met in an assigned area of Human Resources sub-function such as Benefits

General Responsibilities:

• Provides functional support in the assigned sub-function, including but not limited to:

  • Benefits

    • Provides timely computation of Associate benefits (health and welfare plans,government benefits, company benefits) for payout

    • Resolve Associates concerns on benefits items in a timely manner throughthorough research and investigation

    • Coordinates with external parties such as HMO company and governmentagencies for efficient benefits delivery such as enrollment, changes tomembership and cancellation due to termination

• Special Projects

  • Provides logistics/ administrative assistance in department organization wide programs and events

• Personal Development

  • Discuss personal development plan with the line manager and provide progress updates periodically for each performance cycle

• May be assigned / rotated across other related sub-functions including but not limited tosub-functions within Human Resources

• Other job-related duties that may be assigned from time to time

Basic Qualifications:

• Educational Background:
  • Benefits: Bachelor’s Degree / 4-year course in Psychology, Business Administration, or other related courses as a preference
• Professional Experience:
  • Benefits: 1.5 years work experience in respective discipline
• Skills Required:
  • Benefits: Knowledge in Philippines Government Benefits Laws and Regularizations
  • Good oral and written communication skills for business correspondences
  • Analytical skills
  • Customer focus
• Amenable to working in a hybrid setup on a dayshift schedule

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).