Sr. HR Coordinator (Benefits)

Capital One Philippines Support Services Corp.; Mimaropa; Hybrid; PHP 400,000 - 650,000; Full time

Job summary

Capital One Philippines Support Services Corp. is seeking a Sr. HR Coordinator (Benefits) in the Alabang area.

The role focuses on managing day-to-day benefits operations, including health, welfare, and government benefits, with emphasis on accurate calculations and timely payouts. The successful candidate will have a bachelor’s degree in a related field and about 1.5 years of Benefits experience, with strong knowledge of Philippine benefits laws and excellent communication skills.

Qualifications

• Bachelor’s degree or 4-year course in a related field is preferred.
• 1.5 years of work experience in Benefits or similar HR sub-function.
• Strong knowledge of Philippines government benefits laws and regularizations.
• Excellent written and oral communication for business correspondences.

Responsibilities

• Manage day-to-day operations in Benefits sub-function.
• Provide timely computation and payout of associate benefits.
• Coordinate with external parties (HMO, government agencies) for enrollment and changes.
• Support department-wide programs, events, and personal development tracking.
• Contribute to other related HR sub-functions as needed.

Skills

Benefits knowledge

Communication skills

Analytical skills

Customer focus

Education

Bachelor’s degree in Psychology/Business Administration or related

Job description

Overview

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Sr. HR Coordinator (Benefits)

Summary

• To manage and ensure day-to-day operational standards are met in an assigned area of Human Resources sub-function such as Benefits

General Responsibilities

• Provides functional support in the assigned sub-function, including but not limited to:
  • Benefits
    • Provides timely computation of Associate benefits (health and welfare plans,government benefits, company benefits) for payout
    • Resolve Associates concerns on benefits items in a timely manner throughthorough research and investigation
    • Coordinates with external parties such as HMO company and governmentagencies for efficient benefits delivery such as enrollment, changes tomembership and cancellation due to termination
• Special Projects
  • Provides logistics/ administrative assistance in department organization wide programs and events
• Personal Development
  • Discuss personal development plan with the line manager and provide progress updates periodically for each performance cycle
• May be assigned / rotated across other related sub-functions including but not limited tosub-functions within Human Resources
• Other job-related duties that may be assigned from time to time

Basic Qualifications

• Educational Background:
  • Benefits: Bachelor’s Degree / 4-year course in Psychology, Business Administration, or other related courses as a preference
• Professional Experience:
  • Benefits: 1.5 years work experience in respective discipline
• Skills Required:
  • Benefits: Knowledge in Philippines Government Benefits Laws and Regularizations
  • Good oral and written communication skills for business correspondences
  • Analytical skills
  • Customer focus
• Amenable to working in a hybrid setup on a dayshift schedule

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).