Sr Associate Executive

NHG POPULATION HEALTH; Santo Niño 1st; On-site; PHP 2,061,000 - 3,140,000; Full time

Job summary

NHG Population Health in Singapore seeks a detail-oriented coordinator to support frailty screening programmes for seniors. You will schedule appointments, contact residents via phone/SMS, and help run outreach activities to promote preventive care.

The role emphasizes strong administrative skills, proficiency in MS Office, and weekend event support, with a 2-year contract and opportunities to collaborate with healthcare partners.

Qualifications

• Diploma in any discipline.
• Excellent communication and interpersonal skills.
• Comfortable engaging seniors and making outbound calls.
• Detail-oriented with strong administrative and organisational skills.
• Proficient in Microsoft Office applications.
• Able to work weekends and support outreach or screening events.
• Previous healthcare, community care, customer service, operations or event coordination experience is an advantage.

Responsibilities

• Coordinate and schedule frailty screening and follow-up appointments for residents.
• Contact residents by phone and SMS for bookings, reminders, and follow-ups.
• Educate seniors and encourage participation in frailty screening and health promotion.
• Manage screening records, participant databases, appointment tracking, and reports.
• Handle enquiries from residents, partners, and healthcare stakeholders.
• Support community outreach activities, health talks, roadshows, and onsite screening.
• Liaise with providers and vendors to ensure smooth programme delivery and follow-up care.
• Facilitate referrals and follow-up actions for further assessment or intervention.

Skills

Communication skills

Interpersonal skills

Organisational skills

Microsoft Office

Attention to detail

Weekend availability

Outbound calling

Education

Diploma in any discipline

Job description

Company description

NHG Population Health, part of NHG Health, is committed to improving the health and wellbeing of 1.5 million residents in Central and North Singapore. Our work goes beyond hospitals, into neighbourhoods, schools and workplaces, by bringing care closer to where people live.

Through our three Missions - Population Health, Community Health and Primary Care - we partner hospitals, polyclinics, general practitioners, and community organisations to provide integrated, person-centred care across all life stages.

Job description

Join our team on a 2-year contract to support community-based frailty screening programmes that empower seniors to age well, stay independent, and access early interventions where needed. Be part of a dedicated team working to improve the health and well-being of seniors through preventive health and community care.

Key Responsibilities

• Coordinate and schedule frailty screening and follow-up assessment appointments for residents.
• Contact residents via phone calls and SMS for appointment booking, reminders, and follow-up.
• Educate and encourage seniors to participate in frailty screening and health promotion programmes.
• Manage screening records, participant databases, appointment tracking, and operational reports.
• Handle enquiries from residents, community partners, and healthcare stakeholders.
• Support community outreach activities, health talks, roadshows, and onsite frailty screening operations.
• Liaise with healthcare providers, community partners, and vendors to ensure smooth programme delivery and follow-up care.
• Facilitate referrals and follow-up actions for residents who require further assessment or intervention.

Requirements

• Diploma in any discipline.
• Good communication and interpersonal skills.
• Comfortable engaging seniors and making outbound calls.
• Detail-oriented with strong administrative and organisational skills.
• Proficient in Microsoft Office applications.
• Able to work weekends and support community outreach or screening events as required.
• Prior experience in healthcare, community care, customer service, operations, or event coordination will be an advantage.