Senior Assistant Manager

NHG POPULATION HEALTH; Santo Niño 1st; On-site; PHP 4,412,000 - 6,373,000; Full time

Job summary

NHG Population Health in Singapore is seeking a Senior Assistant Manager to support strategic and financial planning, centre operations, and project delivery for NHG Health Centre aligned with Healthier SG.

You will lead budgeting, manage relationships with stakeholders, coordinate with NGEMR and NBS teams, oversee meetings, and drive improvement across the department. A recognised degree and 3–5 years in healthcare operations are required, with strong communication and Microsoft Office skills.

Qualifications

• Recognised degree in Business Admin, Finance, Accounting, Life Sciences, Public Health or related field.
• 3 to 5 years of relevant working experience.
• Healthcare operations experience and knowledge of NGEMR/NBS is an advantage.
• Excellent spoken and written communication, interpersonal and coordination skills.
• Able to multitask and meet timelines in a fast-paced environment.
• Proficient with Microsoft Excel, Word and PowerPoint.

Responsibilities

• Support the Assistant Director in strategic and financial planning, project management and centre operations.
• Develop budgets for centre services using inputs from stakeholders and market research.
• Take charge of assigned centre services and tasks with frontline staff to meet targets.
• Coordinate with Product Managers and Engineers on NGEMR and NBS system enhancements and maintenance.
• Oversee administrative, budgeting, procurement, reporting and meetings within NHG Health Centre.
• Build trust and manage stakeholders to support effective delivery of responsibilities.
• Provide secretariat support for Population Health Campus and related meetings and training.
• Supervise subordinates and support their development.
• Lead other projects or tasks as assigned.

Skills

Communication

Coordination

Project management

Multitasking

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

NGEMR

NBS

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Company description:

NHG Population Health

Job description:

A. ABOUT COMPANY

NHG Population Health, part of NHG Health, is committed to improving the health and wellbeing of 1.5 million residents in Central and North Singapore. Our work goes beyond hospitals, into neighbourhoods, schools and workplaces, by bringing care closer to where people live.

Through our three Missions - Population Health, Community Health and Primary Care — we partner hospitals, polyclinics, general practitioners, and community organisations to provide integrated, person-centred care across all life stages.

B. JOB PURPOSE (ROLE and DEPARTMENT SUMMARY)

The Senior Assistant Manager, NHG Health Centre, supports the strategic and financial planning, project management and centre operations of NHG Health Centre, which provides preventive health services aligned with national strategies such as Healthier SG. The role supports the Assistant Director in developing department and division strategies, preparing financial plans, managing daily centre operations, facilitating discussions and coordinating resources and stakeholders. The role also oversees implementation against approved milestones, budgets and timelines, in compliance with directions from NHG leadership.

C. KEY RESPONSIBILITIES

• Support the Assistant Director in the strategic and financial planning, project management and centre operations of NHG Health Centre.
• Develop budgets for centre services using inputs from internal and external stakeholders and market research to inform strategic planning, and establish appropriate tracking and reporting mechanisms.
• Take charge of assigned centre services and operational tasks, working with frontline staff to meet agreed targets.
• Coordinate with Product Managers and Engineers on system enhancements and maintenance for electronic medical records (NGEMR) and billing (NBS).
• Oversee administrative, reporting, budgeting, management approval, presentation, procurement, agreement and other related work within the NHG Health Centre department.
• Build trust, strengthen relationships and manage stakeholders to support the effective delivery of responsibilities.
• Build and maintain harmonious working relationships and effective teamwork among colleagues and external stakeholders.
• Provide secretariat support for Population Health Campus, Community Health, and department-related meetings and training sessions, including scheduling and coordination, preparation of meeting materials, minute-taking, circulation of agendas, etc.
• Oversee, supervise and appraise the performance of subordinates, where applicable, and support their development through the course of work.
• Lead and undertake other specific projects or tasks as assigned.

D. KEY REQUIREMENTS

Qualifications:

• Recognised degree in Business Administration, Finance, Accounting, Life Sciences, Public Health or a related discipline.

Experience:

• At least 3 to 5 years of relevant working experience.
• Practical knowledge and experience in healthcare, centre or clinic operations, and public healthcare systems such as NGEMR and NBS would be an added advantage.

Special Attributes and Knowledge:

• Excellent spoken and written communication, interpersonal and coordination skills.
• Resourceful and able to work in ambiguous situations with a positive, proactive and can-do attitude.
• Able to multitask, manage concurrent priorities and meet specified timelines.
• Strong project management, administrative, critical-thinking and problem-solving capabilities.
• Able to work independently and collaboratively in a fast-paced, dynamic environment.
• Proficient in Microsoft Excel, Word and PowerPoint.