Specialist, T&E (Philippines)

Carnival Corporation & plc; Hinoba-an; On-site; PHP 558,000 - 781,000; Full time

Job summary

Carnival Corporation & plc in the Philippines seeks a T&E Specialist to oversee travel and entertainment expense policy and partner with internal teams to ensure timely processing and compliance. The role requires 2+ years in processing and customer service, plus strong communication and problem-solving skills.

Responsible for processing expense reports, coordinating with accounts payable, and resolving vendor issues.

Qualifications

• 2+ years of experience in a processing and customer service department, in a high-paced electronic environment.
• Strong communication skills both verbal and written.
• Excellent customer service skills with strong multi-tasking and prioritization abilities.

Responsibilities

• Oversee travel and T&E program administration and policy compliance.
• Process expense reports, petty cash, T&E and P-card charges timely.
• Respond to inquiries from employees, crew, and partners within established timeframes.
• Identify root causes of inquiries and document solutions; assist traveler communications.
• Collaborate with departments and vendors to resolve invoice and payment issues promptly.
• Coordinate cross-training and participate in special projects as assigned.
• Support Accounts Payable in achieving department goals and maintain internal controls.

Skills

Communication skills

Customer service

Organizational skills

Multi-tasking

Team orientation

Attention to detail

Tools

Oracle Financials

Job description

Job Description

Cruise Administration Services, Inc. (CASI),a Carnival Cruise Line entity in the Philippines, is currently looking for Specialist, T&E. Only candidates located in Metro Manila, Philippines to apply.

Job Summary:

The T&E Specialist is accountable for overseeing the partnership, customer service, audit, and administration of the Business Travel and Entertainment Expense Company policy.

Essential functions:

• Research, review, support, and respond to all inquiries from employees, crew, and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to traveler base.
• Administer all Travel programs with established Banking partner(s).
• Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize global rebate and financial reporting.
• Research, timely and accurately report and resolve all aged or delinquent travel program charges, disputed items, receivables, and audit items.
• Communicate, collaborate, and partner with other departments, team members, and external vendors to resolve invoice and payment problems in a timely manner by taking a proactive approach and following through to payment.
• Perform other job-related functions as assigned and assist to provide cross trained coverage to other areas on the team. Coordinate and/or participate in special projects.
• Support Accounts Payable Leaders in accomplishing department goals related to servicing our internal and external customers and vendors.
• Adhere to and promote Company values, strategies, policies, and compliance measures.
• Comply and ensure proper internal document controls, policies, and procedures, in Accounts Payable.

Qualifications:

• 2+ years of experience in a processing and customer service department, in a high-paced electronic environment. Accounts Payable, T&E/P-card administration and/or audit experience, or other related accounting experience preferred.
• Experience with Oracle Financial Systems and full understanding of procure-to-pay process is preferred.
• Strong communication skills both verbal and written.
• Excellent customer service skills. Strong organizational/multi-tasking and prioritizing skills. Ability to work in a flexible and dynamic environment. Team oriented person who can focus on the details. Proven ability to interact with all levels of the organization. Creative thinker and solutions oriented.
• Amenable to working an 8:00 PM-5:00 AM Philippine Time (PHT) shift.

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