Administrator, Payroll Systems Support (Philippines)

Carnival Corporation & plc; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Carnival Corporation & plc in the Philippines is seeking a Payroll Systems Support Administrator to provide functional and operational support for Dayforce HCM and other payroll systems. The role interfaces with payroll, HR, Finance, and IT to resolve issues, manage employee data, and maintain security access.

The successful candidate will have 5+ years in payroll systems support, strong Excel and reporting skills, and availability for the 10:00 PM to 7:00 AM Philippine time shift in Metro

Qualifications

• Bachelor’s degree in related field.
• Payroll systems knowledge or HRIS experience is preferred.
• 5+ years of experience supporting Payroll/HCM systems, Dayforce preferred, UKG/Lawson/Infor are a plus.

Responsibilities

• Payroll systems Administration & Configuration Support.
• Employee Data Administration.
• Security & User Access Administration.
• Integrations & Technical Support.
• Compliance & Audit Support.
• Payroll & Timekeeping Support.
• Leave, PTO & Absence Management.
• Employee & Manager Support.
• Reporting & Analytics Support.

Skills

Analytical thinking

Customer service

Troubleshooting

Payroll systems knowledge

Education

Bachelor’s degree in related field

Tools

Microsoft Excel

Reporting tools

Job description

Job Description

Cruise Administration Services, Inc. (CASI),a Carnival Cruise Line entity in the Philippines, is currently looking for Administrator, Payroll Systems Support. Only candidates located in Metro Manila, Philippines to apply.

Job Summary:

The Payroll Systems Support Administrator is responsible for providing functional and operational support for the organization’s Payroll and Human Capital Management (HCM) platforms, with primary focus on Dayforce HCM & other Payroll Systems. This role serves as a key support resource for Payroll, employees, managers, Finance, Human Resources, and business leaders by resolving system issues, supporting payroll and timekeeping processes, maintaining employee data, administering security access, and assisting with HCM/Payroll configuration and reporting. The resource will manage incoming support requests, troubleshoot system issues, execute established SOPs, and collaborate with Finance, HR, Payroll, IT, and business stakeholders to ensure accurate and efficient operation of HCM/Payroll processes.

Essential functions:

• Payroll systems Administration & Configuration Support
• Employee Data Administration
• Security & User Access Administration
• Integrations & Technical Support
• Compliance & Audit Support
• Payroll & Timekeeping Support
• Leave, PTO & Absence Management
• Employee & Manager Support
• Reporting & Analytics Support

Qualifications:

• Preferably with Bachelor’s degree in related field of study
• Payroll Administration Certification preferred, or HR, Information Systems, Business Administration, Accounting
• With 5 years + of experience supporting Payroll Systems, Dayforce preferred (and also UKG, Lawson/Infor), HCM, HRIS or Workforce Management systems
• Experience supporting employees and managers in a shared services or help desk environment.
• Strong analytical, troubleshooting, and customer service skills
• Strong Microsoft Excel and reporting skills.
• Must be amenable to working the 10:00 PM to 7:00 AM Philippine Time shift.