Specialist, T&E (Philippines)

Cruise Administration Services Inc; Manila; On-site; PHP 420,000 - 680,000; Full time

Job summary

Cruise Administration Services, Inc. is seeking a Specialist, Travel & Entertainment (T&E) in Metro Manila. The role oversees partnership management, customer service, audit, and policy administration for Business Travel and Entertainment expenses.

Responsibilities include processing expense reports, coordinating with banks, and resolving payment issues while maintaining strong internal controls and cross-functional collaboration.

Qualifications

• 2+ years of experience in accounts payable, travel & entertainment processing or audit.
• Experience with Oracle Financials and procure-to-pay processes preferred.
• Strong written and verbal communication and customer service skills.

Responsibilities

• Respond to inquiries from employees, crew and partners within set timeframes.
• Administer Travel programs with partnering banks and programs.
• Process expense reports, petty cash, T&E and P-Card charges timely.
• Investigate and resolve aged or delinquent travel program charges and audits.
• Coordinate with departments and vendors to resolve payment issues promptly.
• Provide cross-trained coverage for team members and participate in projects.
• Support Accounts Payable leaders in meeting service goals.
• Adhere to company policies, controls and documented procedures.

Skills

AP/T&E Experience

Customer Service

Communication Skills

Audit Experience

Procure-to-Pay

Oracle Financials

Tools

Oracle Financials

Billing Systems

Job description

Job Description

Cruise Administration Services, Inc. (CASI),a Carnival Cruise Line entity in the Philippines, is currently looking for Specialist, T&E. Only candidates located in Metro Manila, Philippines to apply.

Job Summary:

The T&E Specialist is accountable for overseeing the partnership, customer service, audit, and administration of the Business Travel and Entertainment Expense Company policy.

Essential functions:

• Research, review, support, and respond to all inquiries from employees, crew, and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to traveler base.
• Administer all Travel programs with established Banking partner(s).
• Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize global rebate and financial reporting.
• Research, timely and accurately report and resolve all aged or delinquent travel program charges, disputed items, receivables, and audit items.
• Communicate, collaborate, and partner with other departments, team members, and external vendors to resolve invoice and payment problems in a timely manner by taking a proactive approach and following through to payment.
• Perform other job-related functions as assigned and assist to provide cross trained coverage to other areas on the team. Coordinate and/or participate in special projects.
• Support Accounts Payable Leaders in accomplishing department goals related to servicing our internal and external customers and vendors.
• Adhere to and promote Company values, strategies, policies, and compliance measures.
• Comply and ensure proper internal document controls, policies, and procedures, in Accounts Payable.

Qualifications:

• 2+ years of experience in a processing and customer service department, in a high-paced electronic environment. Accounts Payable, T&E/P-card administration and/or audit experience, or other related accounting experience preferred.
• Experience with Oracle Financial Systems and full understanding of procure-to-pay process is preferred.
• Strong communication skills both verbal and written.
• Excellent customer service skills. Strong organizational/multi-tasking and prioritizing skills. Ability to work in a flexible and dynamic environment. Team oriented person who can focus on the details. Proven ability to interact with all levels of the organization. Creative thinker and solutions oriented.
• Amenable to working an 8:00 PM–5:00 AM Philippine Time (PHT) shift.

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