Specialist TandE Philippines

Carnival Corporation; Manila; On-site; PHP 500,000 - 800,000; Full time

Job summary

Carnival Corporation's CASI unit in Manila is seeking a T&E Specialist to oversee travel and entertainment expense administration, policy compliance, and related audits for the business travel program. You will handle inquiries from employees and crew, process expense reports and payments, coordinate with banks, and collaborate with Accounts Payable to resolve issues.

The role requires detail orientation, strong communication, and the ability to work with cross-functional teams in a

Qualifications

• 2+ years in processing and customer service in a fast-paced electronic environment.
• Experience with Oracle Financial Systems and procure-to-pay process preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Research, respond to inquiries from employees, crew, and internal partners within established timeframes to avoid escalation.
• Administer all Travel programs with established Banking partner(s).
• Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize reporting.
• Research and resolve aged or delinquent travel program charges, disputed items, receivables, and audit items.
• Collaborate with other departments, team members, and vendors to resolve invoice and payment problems proactively.
• Participate in special projects and provide cross-trained coverage as needed.
• Support Accounts Payable Leaders in servicing internal and external customers and vendors.

Skills

Customer service

Accounts Payable

Oracle Financial Systems

Procure-to-Pay

Communication skills

Attention to detail

Tools

Oracle Financials

P-card administration

Job description

Job Description

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Specialist, T&E. Only candidates located in Metro Manila, Philippines to apply.

Job Summary

The T&E Specialist is accountable for overseeing the partnership, customer service, audit, and administration of the Business Travel and Entertainment Expense Company policy.

Essential functions

• Research, review, support, and respond to all inquiries from employees, crew, and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to traveler base.
• Administer all Travel programs with established Banking partner(s).
• Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize global rebate and financial reporting.
• Research, timely and accurately report and resolve all aged or delinquent travel program charges, disputed items, receivables, and audit items.
• Communicate, collaborate, and partner with other departments, team members, and external vendors to resolve invoice and payment problems in a timely manner by taking a proactive approach and following through to payment.
• Perform other job-related functions as assigned and assist to provide cross trained coverage to other areas on the team. Coordinate and/or participate in special projects.
• Support Accounts Payable Leaders in accomplishing department goals related to servicing our internal and external customers and vendors.
• Adhere to and promote Company values, strategies, policies, and compliance measures.
• Comply and ensure proper internal document controls, policies, and procedures, in Accounts Payable.

Qualifications

• 2+ years of experience in a processing and customer service department, in a high-paced electronic environment. Accounts Payable, T&E/P-card administration and/or audit experience, or other related accounting experience preferred.
• Experience with Oracle Financial Systems and full understanding of procure-to-pay process is preferred.
• Strong communication skills both verbal and written.
• Excellent customer service skills. Strong organizational/multi-tasking and prioritizing skills. Ability to work in a flexible and dynamic environment. Team oriented person who can focus on the details. Proven ability to interact with all levels of the organization. Creative thinker and solutions oriented.
• Amenable to working an 8:00 PM–5:00 AM Philippine Time (PHT) shift.