Specialist, Product & Application, MCS, MED, PH

Carl Zeiss SMT; Muntinlupa; On-site; PHP 1,800,000 - 2,700,000; Full time

Job summary

Carl Zeiss SMT seeks a seasoned professional to drive clinical applications, product training, and market support for ZEISS Medical Technology in the Southeast Asia region.

You will collaborate with Sales and Service teams, support pre- and post-sales activities, and promote safe, effective product utilization across OR/RT environments. This role requires strong communication, travel readiness, and cross-functional teamwork.

Qualifications

• Bachelor-level degree in science/medical physics or equivalent.
• 6–8 years of experience in OR/RT environment preferred.
• Medical knowledge background and experience with surgeons advantageous.
• Prior sales experience in medical devices is highly preferred.

Responsibilities

• Develop in-depth knowledge of ZEISS Medical Technology products, applications, and market positioning.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Deliver product and application training to the Sales team.

Skills

Communication skills

Interpersonal skills

Team player

Technical acumen

Problem solving

Willingness to travel

Education

Degree in Science, Medical Physics or equivalent

Tools

MS Office

Job description

Product Management & Marketing

Develop in-depth knowledge of ZEISS Medical Technology products, applications, and market positioning.

Conduct market research and competitor analysis to identify trends and business opportunities.

Deliver product and application training to the Sales team.

Support marketing strategies, educational programs, congresses, conferences, and customer engagement activities.

Gather customer feedback and product complaints to support continuous product improvement.

Clinical Application Support

Support equipment commissioning, installations, and the clinical application of ZEISS solutions.

Conduct product demonstrations, operating room training, and application support for new and existing customers.

Promote safe and effective product utilization, with a focus on patient safety.

Prepare commissioning reports documenting customer feedback, improvement opportunities, and action plans.

Collaborate with Sales and Service teams to provide pre-sales and post-sales support.

Pre-Sales & Customer Engagement

Work closely with Sales and Service teams to support customer acquisition and business development activities.

Coordinate and support conferences, exhibitions, symposia, workshops, and continuing medical education (CME) programs.

Lead the organization of educational activities and support microsurgery demonstrations for prospective customers.

Build strong relationships with healthcare professionals and serve as a link between end users and relevant ZEISS teams.

Manage and share clinical data and application insights with regional and global teams.

Education / Professional Certification

• Degree in Science, Medical Physics or equivalent

Experience

• At least 6 to 8 years' experience in the OR or RT environment
• Possess medical knowledge background and working with Surgeons.
• Prior experience as a Medical Technical Assistant or Dosimetrist or Surgery nurse will be an added advantage.
• Prior sales experience in the medical device industry is highly preferred
• Proven track record of successfully supporting complex products and application

Knowledge / Skills / Other characteristics

• Excellent communication and interpersonal skills to interact with key stakeholders outside of Philippines.
• Strong team player and ability to work in high pressure environment.
• Strong technical acumen and problem-solving abilities.
• Willingness to travel regionally and internationally occasionally.
• Ability to work independently and as part of the team.
• High level of flexibility and resilience
• High proficiency in MS Office and savvy with new technologies
• Clinical application knowledge and support / practice Division: Meditec
• Clinical Trainer for Intrabeam, MCS Microscopes Region: Southeast Asia
• Drive new applications for IORT and Microsurgery (i.e. Brain tumor, Spine, ENT)
• Customer Focus Oriented

Working conditions & Other Attributes.

• Extensive high volume of working in the OR / RT environment
• Frequent travel within Philippines and occasionally to supporting countries