Clinical Specialist

IDS Medical Systems Philippines, Inc.; Davao City; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Health insurance

Accident Insurance

Performance Bonus

Employee Product Discount

Collaborative working environment

Competitive salary

Job summary

IDS Medical Systems Philippines, Inc. is seeking a qualified Clinical Applications Specialist to provide product awareness, clinical support, and medical education for our equipment and consumables.

You will build relationships with healthcare professionals and support customer engagement across the country. The role requires a radiologic technology, nursing, or medical technologist background with 2–3 years in related fields.

Qualifications

• Bachelor's/College degree in Radiologic Technology, Nursing, or Medical Technologist or equivalent.
• 2–3 years of experience in related field preferred.
• Experience in 2D Echo, Sonography and Cardiovascular is highly preferred.
• Experience in medical equipment and consumables in healthcare.
• Proficient in PowerPoint and Excel.
• Excellent presentation, communication, and interpersonal skills.
• Sales experience is a plus.
• Willing to travel nationwide.
• With or without license.

Responsibilities

• Build and maintain relationships with end-users, healthcare professionals, and key decision-makers.
• Ensure positive customer experience through regular engagement, product support, and prompt response to inquiries.
• Provide professional clinical and application support to customers as needed.
• Support the sales team in conducting product demonstrations focused on clinical applications.
• Effectively communicate product features, benefits, and proper usage to customers and end-users.
• Conduct and/ or assist with post-sales product training to ensure correct and optimal product utilization.
• Provide ongoing application and technical support following product implementation.
• Assist healthcare professionals in troubleshooting and resolving product-related concerns.
• Participate in trade exhibitions, workshops, seminars, and promotional activities.
• Support marketing initiatives and educational programs to increase product awareness and market presence.
• Collaborate with internal teams to support business growth and customer engagement activities.

Skills

Presentation skills

Communication

Interpersonal skills

Sales experience

Travel readiness

Education

Bachelor's degree in Radiologic Technology, Nursing, or Medical Technologist

Tools

PowerPoint

Excel

Job description

Job Purpose

The role is responsible for providing product awareness, clinical application support, and continuous medical education related to medical equipment and consumables. It ensures effective product utilization, enhances customer experience, and supports overall business objectives through professional product knowledge and application support.

Job Responsibilities:

• Build and maintain strong relationships with end-users, healthcare professionals, and key decision-makers.

• Ensure positive customer experience through regular engagement, product support, and prompt response to inquiries.

• Provide professional clinical and application support to customers as needed.

• Support the sales team in conducting product demonstrations focused on clinical applications.

• Effectively communicate product features, benefits, and proper usage to customers and end-users.

• Conduct and/ or assist with post-sales product training to ensure correct and optimal product utilization.

• Provide ongoing application and technical support following product implementation.

• Assist healthcare professionals in troubleshooting and resolving product-related concerns.

• Participate in trade exhibitions, workshops, seminars, and promotional activities.

• Support marketing initiatives and educational programs to increase product awareness and market presence.

• Collaborate with internal teams to support business growth and customer engagement activities.

Work Experience & Qualifications:

• Candidate must possess at least a Bachelor's/ College Degree Radiologic Technology, Nursing, Medical Technologist or equivalent.

• At least two (2) – three (3) years of working experience in the related field is preferred for this position.

• With experience in 2D Echo, Sonography & Cardiovascular is highly preferred.

• Good experience and knowledge in medical equipment and consumables in Healthcare Industry.

• Proficient in MS PowerPoint and Excel.

• Excellent presentation, communication, and interpersonal skills.

• With experience in sales is a plus

• Willing to travel nationwide

• With or without license

What we can offer:

• Competitive salary

• Health insurance

• Accident Insurance

• Performance Bonus

• Employee Product Discount

• Collaborative working environment

Head Office:

10th Floor BTTC Centre, 288 Ortigas Ave., Greenhills, San Juan City 1503, Philippines