Specialist, Product & Application, MCS, MED, PH

Carl Zeiss Philippines Pte. Ltd.; Muntinlupa; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Carl Zeiss Philippines Pte. Ltd. seeks a Clinical Trainer to educate physicians, nurses and clinicians on ZEISS Microsurgery products across the Philippines. The role involves in-OR demonstrations, training and hands-on support to ensure safe and effective use of all Microsurgery solutions.

Travel regionally and internationally as needed, collaborating with Sales and Service teams to drive adoption and clinical outcomes while maintaining high patient safety standards.

Qualifications

• Degree in Science, Medical Physics or equivalentExperience.
• Proven ability to operate in OR/RT environments.
• Medical knowledge background desirable.

Responsibilities

• Promote, educate and train physicians, physicists, nurses and health care providers on ZEISS Microsurgery portfolio in the Philippines.
• Demonstrate safe and effective use of Microsurgery components in clinical settings.
• Lead pre-sales and post-sales support with Sales and Service teams.

Skills

Excellent communication

Interpersonal skills

Team player

Technical acumen

Willingness to travel

Independent work

Education

Degree in Science or Medical Physics

Tools

MS Office

Job description

This position will be responsible for promoting, educating, and training physicians, physicists, nurses, and other health care providers on Zeiss Microsurgery portfolio in Philippines. This person will work in a clinical environment demonstrating the safe and effective use of all components of all Microsurgery portfolio.

Product Management & Marketing

• Develop in-depth knowledge of ZEISS Medical Technology products, applications, and market positioning.
• Conduct market research and competitor analysis to identify trends and business opportunities.
• Deliver product and application training to the Sales team.
• Support marketing strategies, educational programs, congresses, conferences, and customer engagement activities.
• Gather customer feedback and product complaints to support continuous product improvement.

Clinical Application Support

• Support equipment commissioning, installations, and the clinical application of ZEISS solutions.
• Conduct product demonstrations, operating room training, and application support for new and existing customers.
• Promote safe and effective product utilization, with a focus on patient safety.
• Prepare commissioning reports documenting customer feedback, improvement opportunities, and action plans.
• Collaborate with Sales and Service teams to provide pre-sales and post-sales support.

Pre-Sales & Customer Engagement

• Work closely with Sales and Service teams to support customer acquisition and business development activities.
• Coordinate and support conferences, exhibitions, symposia, workshops, and continuing medical education (CME) programs.
• Lead the organization of educational activities and support microsurgery demonstrations for prospective customers.
• Build strong relationships with healthcare professionals and serve as a link between end users and relevant ZEISS teams.
• Manage and share clinical data and application insights with regional and global teams.

Education / Professional Certification

• Degree in Science, Medical Physics or equivalent Experience
• At least 6 to 8 years’ experience in the OR or RT environment
• Possess medical knowledge background and working with Surgeons.
• Prior experience as a Medical Technical Assistant or Dosimetrist or Surgery nurse will be an added advantage.
• Prior sales experience in the medical device industry is highly preferred.
• Proven track record of successfully supporting complex products and application.

Knowledge / Skills / Other characteristics

• Excellent communication and interpersonal skills to interact with key stakeholders outside of Philippines.
• Strong team player and ability to work in high pressure environment.
• Strong technical acumen and problem-solving abilities.
• Willingness to travel regionally and internationally occasionally.
• Ability to work independently and as part of the team.
• High level of flexibility and resilience.
• High proficiency in MS Office and savvy with new technologies.
• Clinical application knowledge and support / practice.

Division: Meditec Clinical Trainer for Intrabeam, MCS Microscopes Region: Southeast Asia

Drive new applications for IORT and Microsurgery (i.e. Brain tumor, Spine, ENT).

Customer Focus Oriented Working conditions & Other Attributes.

Extensive high volume of working in the OR / RT environment Frequent travel within Philippines and occasionally to supporting countries

Your ZEISS Recruiting Team: Chloe Tan

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS.

We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.