Specialist, Product & Application, MCS, MED, PH

ZEISS Group; Muntinlupa; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

ZEISS Group in the Philippines seeks a Clinical Trainer to promote and educate health care professionals on Microsurgery products. You will deliver hands-on demonstrations, assist in pre-sales activities, and support clinical application training for surgeons, nurses, and radiology teams.

With 6–8 years in OR/RT environments, you will collaborate with Sales and Service to advance customer adoption, manage CME activities, and travel regionally to support ZEISS solutions.

Qualifications

• Experience in OR/RT environment or medical device settings is preferred.
• Strong communication and stakeholder engagement skills are essential.
• Willingness to travel regionally and internationally occasionally.

Responsibilities

• Promote, educate, and train physicians, nurses, and other healthcare providers on Zeiss Microsurgery portfolio in the Philippines.
• Deliver product and application training to the Sales team and CME programs.
• Conduct demonstrations, OR training, and clinical application support for new and existing customers.

Skills

Excellent communication

Interpersonal skills

Team player

Problem-solving

Education

Degree in Science, Medical Physics or equivalent

Tools

MS Office

Clinical data analysis

Job description

This position will be responsible for promoting, educating, and training physicians, physicists, nurses, and other health care providers on Zeiss Microsurgery portfolio in Philippines. This person will work in a clinical environment demonstrating the safe and effective use of all components of all Microsurgery portfolio.Product Management & MarketingDevelop in-depth knowledge of ZEISS Medical Technology products, applications, and market positioning.Conduct market research and competitor analysis to identify trends and business opportunities.Deliver product and application training to the Sales team.Support marketing strategies, educational programs, congresses, conferences, and customer engagement activities.Gather customer feedback and product complaints to support continuous product improvement.Clinical Application SupportSupport equipment commissioning, installations, and the clinical application of ZEISS solutions.Conduct product demonstrations, operating room training, and application support for new and existing customers.Promote safe and effective product utilization, with a focus on patient safety.Prepare commissioning reports documenting customer feedback, improvement opportunities, and action plans.Collaborate with Sales and Service teams to provide pre-sales and post-sales support.Pre-Sales & Customer EngagementWork closely with Sales and Service teams to support customer acquisition and business development activities.Coordinate and support conferences, exhibitions, symposia, workshops, and continuing medical education (CME) programs.Lead the organization of educational activities and support microsurgery demonstrations for prospective customers.Build strong relationships with healthcare professionals and serve as a link between end users and relevant ZEISS teams.Manage and share clinical data and application insights with regional and global teams.Education / Professional Certification- Degree in Science, Medical Physics or equivalentExperienceAt least 6 to 8 years’ experience in the OR or RT environmentPossess medical knowledge background and working with Surgeons.Prior experience as a Medical Technical Assistant or Dosimetrist or Surgery nurse will be an added advantage.Prior sales experience in the medical device industry is highly preferredProven track record of successfully supporting complex products and applicationKnowledge / Skills / Other characteristicsExcellent communication and interpersonal skills to interact with key stakeholders outside of Philippines.Strong team player and ability to work in high pressure environment.Strong technical acumen and problem-solving abilities.Willingness to travel regionally and internationally occasionally.Ability to work independently and as part of the team.High level of flexibility and resilienceHigh proficiency in MS Office and savvy with new technologiesClinical application knowledge and support / practice Division: MeditecClinical Trainer for Intrabeam, MCS Microscopes Region: Southeast AsiaDrive new applications for IORT and Microsurgery (i.e. Brain tumor, Spine, ENT)Customer Focus OrientedWorking conditions & Other Attributes.Extensive high volume of working in the OR / RT environmentFrequent travel within Philippines and occasionally to supporting countriesYour ZEISS Recruiting Team:Chloe Tan