Specialist, Inventory Control/Claims

adidas Group; Manila; On-site; PHP 279,000 - 502,000; Full time

Job summary

adidas Group is seeking a Specialist, Inventory Control/Claims in Manila to enhance inventory accuracy and support 3PL DC operations. You will manage returns by coordinating with internal teams and 3PL, verify invoices, and drive process improvements to ensure timely and accurate reporting.

The role requires 3+ years in supply chain/logistics, familiarity with warehouse systems, and strong attention to detail to maintain data integrity and operational efficiency.

Qualifications

• Functional: At least 3+ years of relevant working experience.
• Industry: Preferably in Supply Chain / Logistics
• Exposure/Knowledge: Master the warehouse management system and inbound/outbound processes

Responsibilities

• Work with 3PL DC team on cycle count plan to meet quarterly and yearly targets.
• Ensure physical goods align with system data (Daily Snapshot).
• Improve stock accuracy and provide troubleshooting support for smooth operations.
• Resolve snapshot discrepancies due to system issues with tickets and follow-ups.
• Prioritize tasks when handling multiple responsibilities, including special handling and additional support.
• Monitor the daily error/control report and report cycle count results with analysis.
• Provide recheck/audit data monthly for strategy execution.
• Analyze daily operation mistakes and propose process improvements.
• Take responsibility for returns and claims with internal teams and 3PLs.
• Submit Flash reports accurately and timely and verify monthly 3PL invoices.

Skills

3+ years experience

Supply Chain

Job description

Specialist, Inventory Control/Claims

Purpose :

• To improve the inventory accuracy, support 3PL DC operations running smoothly and increase the customer service level
• Manage overall returns by working closely with internal teams/approvals and work with 3PL to execute returns and claims
• Verify monthly 3PL/transportation/ custom brokerage/ consumables invoices with internal data, trouble shoot for any discrepencies and process adjustments accordingly

Key Responsibilities:

• Work with 3PL DC team on cycle count plan and make sure the progress & result under control to meet the quarterly & yearly plan and the target.
• Make sure the physical goods are consistent with the system data (Daily Snapshot)
• Push related team to continually improve the stock accuracy.
• Daily take trouble-shooting and give great support to insure the operations running smoothly.
• Work with stakeholders and system lead to resolve snapshot discrepancies due to system issue with tickets and consistent follow ups.
• Prioritize to arrange the tasks reasonably when facing multi-tasks especially for special handling & additional support.
• Monitor the error/control daily report exactly.
• Report the cycle count result with reasonably analysis by weekly/monthly.
• Offer the recheck/audit data monthly for strategy execution.
• Give reasonably analysis for IB/OB daily operation’s mistakes and raise the suggestion to perfect & optimize the process.
• Take complete resobsibility for returns and claims (adicomp & ASIP).
• Work with internal teams on appropraite approvals and wotk with 3PL teams to execute returns and claims as per agreed timelines.
• Ensuring timely submission of Flash report with high level of accuracy and other reports assigned.
• Verify monthly 3PL invoices with internal data, trouble shoot for any discrepencies and process Pos accordingly

Qualifications:

• Functional: At least 3+ years of relevant working experience
• Industry: Preferably in Supply Chain / Logistics

Exposure/Knowledge:

• Master the warehouse management system (MA & LM system), especially the inventory operations.
• Well know the inbound & outbound processes.
• Be familiar with the quality control outline or method