Spanish-speaking Customer Service Representative

Siegen HR Solutions; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

A recruitment firm is looking for a Spanish-speaking Customer Service Representative based in Makati, Philippines. The role involves addressing customer queries and concerns in Spanish while also having the ability to converse in English. Candidates should be proficient in Spanish and possess basic web navigation skills. Ideal applicants should be flexible and ready to start immediately. This position promises to enhance customer interactions and service quality.

Qualifications

• Must be 18 years old and above.
• Open to non-native speakers only.
• Must be proficient in speaking, reading, and writing in Spanish.
• Can converse in English.
• Must be flexible and willing to start immediately.

Responsibilities

• Attend to Spanish-speaking customer questions, complaints, and concerns.
• Effectively address customer concerns and requests.
• Manage calls professionally and efficiently.
• Research answers using various manuals and resources.

Skills

Proficient in Spanish

English communication skills

Basic web navigation skills

Job description

Spanish-speaking Customer Service Representative

Job Openings Spanish-speaking Customer Service Representative

About the job Spanish-speaking Customer Service Representative

JOB DESCRIPTION:

• Attend to Spanish-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
• Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
• Manage calls professionally, efficiently and with good Spanish and English communication skills.
• Research answers to questions using a variety of manuals and resources

JOB DESCRIPTION:

• Attend to Spanish-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
• Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
• Manage calls professionally, efficiently and with good Spanish and English communication skills.
• Research answers to questions using a variety of manuals and resources

TO QUALIFY:

• 18 Years old and above
• Open to NON NATIVE SPEAKERS ONLY
• Must be proficient in speaking, reading, and writing using the SPANISH Language
• Can converse using the English language
• Must have basic web navigation skills
• Must be willing to start immediately
• Should be flexible