Native Spanish Speaker - Customer Service

V-Call Center Link Inc.; Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

V-Call Center Link Inc. is seeking a Spanish-speaking Customer Support professional in Manila to handle inquiries and resolve issues for Spanish-speaking clients. You will provide accurate product and policy information and ensure timely resolution of customer concerns.

The role requires native Spanish language skills, strong communication, and prior experience in a BPO customer service environment. A Training Certificate or Diploma (translated to English) is preferred.

Qualifications

• Native Spanish speaker with strong verbal and written communication skills.
• Must have a valid passport and work visa (for foreign nationals).
• With prior BPO experience in a customer service environment.
• Preferably with a Training Certificate or Diploma (must be translated into English).

Responsibilities

• Handle customer inquiries and complaints from Spanish-speaking clients.
• Provide accurate information about products, services, and policies.
• Assist customers in resolving issues in a timely and efficient manner.

Skills

Spanish language

Customer service

BPO experience

Education

Training Certificate or Diploma

Job description

Responsibilities

• Handle customer inquiries and complaints from Spanish-speaking clients.
• Provide accurate information about products, services, and policies.
• Assist customers in resolving issues in a timely and efficient manner.

Qualifications

• Native Spanish speaker with strong verbal and written communication skills.
• Must have a valid passport and work visa (for foreign nationals).
• With prior BPO experience in a customer service environment.
• Preferably with a Training Certificate or Diploma (must be translated into English).