Spanish Bilingual Customer Service Representative. Salary upto 70K-100K.

Recruitify_HR; Pasig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Recruitify_HR in Metro Manila, Pasig is seeking a customer service professional to assist Spanish-speaking clients, delivering friendly, solution-oriented support in a fast-paced office environment.

The role requires bilingual English/Spanish and 3–5 years of experience in customer service. Evening or weekend shifts may be needed, with a focus on accurate documentation and teamwork to boost satisfaction.

Qualifications

• Bilingual English and Spanish required; strong verbal and written communication.
• Prior customer service experience is required, 3–5 years preferred.
• Office-based position; may require evenings or weekends.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Assist customers with inquiries and resolve issues promptly.
• Maintain thorough knowledge of products and services.
• Document interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer satisfaction.

Skills

Bilingual English/Spanish

Strong communication skills

Education

High School diploma

Bachelor's degree

Job description

• Provide exceptional customer service to Spanish-speaking clients.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain a thorough knowledge of our products and services.
• Document interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer satisfaction.

Description

• Provide exceptional customer service to Spanish-speaking clients.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain a thorough knowledge of our products and services.
• Document interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent required; Bachelor's degree preferred.
• Experience Level: 3–5 years of customer service experience.
• Skills and Competencies: Proficient in both English and Spanish; strong communication skills.
• Qualities and Traits: Empathetic, patient, and customer-focused.
• Working Conditions: Office environment; may require working evenings or weekends.