Spanish Customer Service Representative

Recruitify_HR; Metro Manila; On-site; PHP 201,000 - 335,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking an entry-level Spanish-speaking Customer Support Associate to assist customers via phone, email, and chat.

You will deliver friendly service in Spanish and English, handle multiple tasks, and maintain accurate records while collaborating with the team to improve overall service.

Qualifications

• Diploma or equivalent experience in a relevant field.
• No experience required; entry-level position.
• Proficient in Spanish and English; strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and stay organized.
• Flexible work hours may be required.

Responsibilities

• Assist Spanish-speaking customers with inquiries via phone, email, and chat.
• Provide exceptional customer service to ensure customer satisfaction.
• Resolve customer issues and concerns efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and overall customer experience.

Skills

Spanish language

Customer service

English language

Education

Diploma in a relevant field

Job description

• Assist Spanish-speaking customers with inquiries via phone, email, and chat.
• Provide exceptional customer service to ensure customer satisfaction.
• Resolve customer issues and concerns efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and overall customer experience.

Description

• Assist Spanish-speaking customers with inquiries via phone, email, and chat.
• Provide exceptional customer service to ensure customer satisfaction.
• Resolve customer issues and concerns efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and overall customer experience.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience
• Experience Level: No experience required; entry-level position
• Skills and Competencies: Proficient in Spanish and English; strong customer service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and stay organized
• Working Conditions: Flexible work hours may be required