Spanish-Speaking Customer Advocate

J-K Network Services; Taguig; On-site; PHP 710,892 - 851,508; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government-mandated benefits

OT & Holiday Pay

13th-month pay

Group Life Insurance

HMO

Job summary

A U.S.-based developer is hiring a Spanish Customer Representative in Taguig. The role involves identifying customer needs, providing solutions, and delivering top-notch service via phone, email, and chat. Fluency in Spanish and customer service experience are required. Competitive salary of Php 70,000 monthly and benefits including government-mandated perks, HMO, and a performance bonus are offered.

Qualifications

• Fluency in Spanish is required for this role.
• Experience in customer service is preferred.
• Candidates must be amenable to work in a shifting schedule.

Responsibilities

• Identify customer needs and provide appropriate solutions.
• Deliver exceptional customer service through various channels.
• Assist customers through company processes and services.
• Ensure interactions meet company policies and quality standards.
• Maintain professionalism in resolving customer concerns.

Skills

Fluent in Spanish

Customer Service experience

Education

Completed at least 2 years in college or SHS graduate

Job description

A U.S.-based developer is hiring a Spanish Customer Representative in Taguig. The role involves identifying customer needs, providing solutions, and delivering top-notch service via phone, email, and chat. Fluency in Spanish and customer service experience are required. Competitive salary of Php 70,000 monthly and benefits including government-mandated perks, HMO, and a performance bonus are offered.