Bilingual Spanish Customer Support Specialist

Siegen HR Solutions; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

A recruitment firm is looking for a Spanish-speaking Customer Service Representative based in Makati, Philippines. The role involves addressing customer queries and concerns in Spanish while also having the ability to converse in English. Candidates should be proficient in Spanish and possess basic web navigation skills. Ideal applicants should be flexible and ready to start immediately. This position promises to enhance customer interactions and service quality.

Qualifications

• Must be 18 years old and above.
• Open to non-native speakers only.
• Must be proficient in speaking, reading, and writing in Spanish.
• Can converse in English.
• Must be flexible and willing to start immediately.

Responsibilities

• Attend to Spanish-speaking customer questions, complaints, and concerns.
• Effectively address customer concerns and requests.
• Manage calls professionally and efficiently.
• Research answers using various manuals and resources.

Skills

Proficient in Spanish

English communication skills

Basic web navigation skills

Job description

A recruitment firm is looking for a Spanish-speaking Customer Service Representative based in Makati, Philippines. The role involves addressing customer queries and concerns in Spanish while also having the ability to converse in English. Candidates should be proficient in Spanish and possess basic web navigation skills. Ideal applicants should be flexible and ready to start immediately. This position promises to enhance customer interactions and service quality.