Spanish-English Customer Support Specialist

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading recruitment agency in Metro Manila seeks a Customer Service Representative to assist customers with inquiries and resolve complaints. This role requires bilingual proficiency in English and Spanish, along with 1-3 years of customer service experience. The ideal candidate possesses strong problem-solving skills and an empathetic attitude. Responsibilities include documenting interactions and collaborating with team members to enhance service quality. Join a dynamic environment where your customer-centric approach can shine.

Qualifications

• Bilingual in English and Spanish.
• 1-3 years of experience in customer service.
• Ability to work in a fast-paced environment and manage high call volumes.

Responsibilities

• Assist customers with inquiries and provide accurate information.
• Resolve issues and complaints effectively while maintaining satisfaction.
• Document customer interactions and maintain records.

Skills

Bilingual in Spanish and English

Excellent communication skills

Strong problem-solving abilities

Empathetic attitude

Customer-centric approach

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment agency in Metro Manila seeks a Customer Service Representative to assist customers with inquiries and resolve complaints. This role requires bilingual proficiency in English and Spanish, along with 1-3 years of customer service experience. The ideal candidate possesses strong problem-solving skills and an empathetic attitude. Responsibilities include documenting interactions and collaborating with team members to enhance service quality. Join a dynamic environment where your customer-centric approach can shine.