Spanish Customer Care Specialist – Hybrid (Visa & HMO)

J-K Network Services; Taguig; Hybrid; PHP 680,425 - 815,014; Full time

Benefits offered by this job

Free working visa processing

HMO plus 3 free dependents

Life and Accident Insurance

Sick Leave

Vacation Leave

Monthly Performance Bonus

Annual Increase

Work equipment provided by the company

Job summary

A leading BPO company is seeking a Spanish Customer Care Representative in Taguig. The role involves assisting customers in both Spanish and English, handling inquiries through various channels, and demonstrating excellent customer service skills. Ideal candidates are native Spanish speakers with at least a year of BPO experience. A hybrid work setup is offered, with a competitive monthly salary of Php 67,000.

Qualifications

• At least 1 year of BPO experience.
• Ability to assist customers in both Spanish and English.

Responsibilities

• Assist customer inquiries using Spanish and English through various communication methods.
• Resolve customer's concerns and prepare reports from interactions.
• Participate in meetings and achieve targets.

Skills

Native Spanish Speakers

Conversational to Fluent in English

Customer Service Skills

Education

Graduate and Undergraduates

Job description

A leading BPO company is seeking a Spanish Customer Care Representative in Taguig. The role involves assisting customers in both Spanish and English, handling inquiries through various channels, and demonstrating excellent customer service skills. Ideal candidates are native Spanish speakers with at least a year of BPO experience. A hybrid work setup is offered, with a competitive monthly salary of Php 67,000.