Spanish Bilingual Customer Care Specialist | Equity & Bonus

Recruitify_HR; Taguig; On-site; PHP 1,004,400 - 1,116,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A customer service provider is looking for a Spanish Bilingual Customer Service Representative based in Taguig. Candidates should have 5-7 years of experience in customer service and be fluent in both Spanish and English. Responsibilities include providing top-notch service to customers, resolving inquiries and complaints, and documenting interactions accurately. This full-time position offers competitive compensation and potential rewards like performance bonuses and an equity incentive plan.

Qualifications

• 5-7 years of experience in customer service roles.
• Ability to handle high-volume customer inquiries and multitask effectively.
• Empathetic, patient, and solution-oriented mindset.

Responsibilities

• Provide exceptional customer service to Spanish-speaking customers.
• Resolve customer inquiries and complaints efficiently.
• Document customer interactions and feedback accurately.

Skills

Fluent in Spanish

Fluent in English

Strong communication skills

Interpersonal skills

Education

Diploma in a relevant field

Job description

A customer service provider is looking for a Spanish Bilingual Customer Service Representative based in Taguig. Candidates should have 5-7 years of experience in customer service and be fluent in both Spanish and English. Responsibilities include providing top-notch service to customers, resolving inquiries and complaints, and documenting interactions accurately. This full-time position offers competitive compensation and potential rewards like performance bonuses and an equity incentive plan.