Bilingual Customer Service Specialist — English/Spanish (On-site)

Recruitify_HR; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency in the Philippines is looking for a Customer Service Specialist to provide exceptional support to Spanish-speaking clients. The ideal candidate will have 3-5 years of experience in customer service, possess strong communication skills in both English and Spanish, and be able to manage multiple tasks efficiently. This full-time role offers an opportunity to work on-site in Taguig, supporting a dynamic and fast-paced team. Employees will enjoy various benefits, including health and wellness programs.

Qualifications

• 3-5 years of customer service experience.
• Empathetic, problem-solver, and detail-oriented.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Handle customer inquiries, complaints, and feedback professionally.
• Document and track customer interactions in CRM software.

Skills

Fluent in English

Fluent in Spanish

Strong communication skills

Education

Bachelor’s degree in a relevant field or equivalent experience

Job description

A leading recruitment agency in the Philippines is looking for a Customer Service Specialist to provide exceptional support to Spanish-speaking clients. The ideal candidate will have 3-5 years of experience in customer service, possess strong communication skills in both English and Spanish, and be able to manage multiple tasks efficiently. This full-time role offers an opportunity to work on-site in Taguig, supporting a dynamic and fast-paced team. Employees will enjoy various benefits, including health and wellness programs.