Spanish-English Customer Support Specialist - Mandaluyong

Recruitify_HR; Mandaluyong; On-site; PHP 669,600 - 1,116,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a Spanish Bilingual Representative to provide exceptional service and support to Spanish-speaking customers. This on-site role in Mandaluyong requires 1-3 years of customer service experience and fluency in both Spanish and English. Responsibilities include resolving inquiries, maintaining customer records, and translating information between languages. The ideal candidate will possess strong problem-solving skills and a positive attitude. This full-time position offers benefits such as equity incentives, a performance bonus, and company-sponsored events.

Qualifications

• 1-3 years of experience in customer service or a related field.
• Strong problem-solving abilities and a positive attitude.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Act as a primary point of contact for Spanish-speaking customers.
• Resolve customer inquiries and issues efficiently.
• Utilize communication skills to translate information accurately.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service delivery.

Skills

Fluent in Spanish

Fluent in English

Strong verbal communication skills

Strong written communication skills

Problem-solving abilities

Education

Bachelor’s degree in a relevant field

Job description

A recruitment agency is seeking a Spanish Bilingual Representative to provide exceptional service and support to Spanish-speaking customers. This on-site role in Mandaluyong requires 1-3 years of customer service experience and fluency in both Spanish and English. Responsibilities include resolving inquiries, maintaining customer records, and translating information between languages. The ideal candidate will possess strong problem-solving skills and a positive attitude. This full-time position offers benefits such as equity incentives, a performance bonus, and company-sponsored events.