Spanish-Speaking Customer Service — Entry Level (Manila)

Gratitude Philippines; Manila; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Equity Incentive Plan

Job summary

A customer service company in Metro Manila is seeking an entry-level representative to assist Spanish-speaking customers through various channels. Candidates should be proficient in both Spanish and English with strong customer service skills. Responsibilities include resolving customer inquiries and maintaining accurate records of interactions. Flexible working hours may be required, along with the ability to handle multiple tasks effectively. This full-time role offers several perks including health insurance and performance bonuses.

Qualifications

• No experience required; entry-level position.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and stay organized.

Responsibilities

• Assist Spanish-speaking customers with inquiries via phone, email, and chat.
• Provide exceptional customer service to ensure customer satisfaction.
• Resolve customer issues and concerns efficiently.

Skills

Proficient in Spanish

Proficient in English

Strong customer service skills

Excellent communication skills

Interpersonal skills

Education

Diploma in a relevant field or equivalent experience

Job description

A customer service company in Metro Manila is seeking an entry-level representative to assist Spanish-speaking customers through various channels. Candidates should be proficient in both Spanish and English with strong customer service skills. Responsibilities include resolving customer inquiries and maintaining accurate records of interactions. Flexible working hours may be required, along with the ability to handle multiple tasks effectively. This full-time role offers several perks including health insurance and performance bonuses.