Spanish Healthcare Specialist

J-K Network Services; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Health & Wellness Insurance

Government Mandated Benefits

Job summary

J-K Network Services is seeking customer service representatives in Cebu City, Philippines, fluent in both Spanish and English. Responsibilities include handling inquiries via phone, email, and chat, assisting patients with healthcare-related concerns, and ensuring high customer satisfaction. Candidates must be at least Senior High School graduates. Benefits include performance bonuses and health insurance. Join a multinational IT company and help improve customer experiences in a supportive environment.

Qualifications

• Fluent in both Spanish and English, able to communicate effectively.
• Experience in customer service, preferably in a call center.
• Knowledge of Microsoft server, workstation, and network technologies is a plus.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Assist patients with health-related concerns.
• Troubleshoot and resolve customer issues.

Skills

Fluent in Spanish and English

Customer service skills

Troubleshooting abilities

Knowledge of Microsoft technologies

Education

Senior High School graduate

Job description

Job Description

This is a multinational IT company known across various countries, specializing in digital transformation services. The company has a strong global presence with over 200,000 employees worldwide and partnerships with leading organizations.

Schedule: Shifting Schedule

Work Setup: Onsite

Location: Cebu City, Philippines

Responsibilities

• Handle customer inquiries via phone, email, and chat in Spanish and English.
• Assist patients with healthcare‑related concerns (billing, appointments, general inquiries).
• Troubleshoot and resolve customer issues.
• Ensure high customer satisfaction.
• Manage customer complaints professionally.
• Perform other related duties as assigned.

Qualifications

• Filipino National who can speak and write Spanish and English.
• Open for Foreign Nationals with a permanent visa in the Philippines.
• At least Senior High School graduate; college undergraduates with a minimum of 2 years completed are welcome.
• Experience in call centers is acceptable but not required.
• Knowledge of Microsoft server, workstation, and network technologies is an advantage.
• Willing to work onsite.

Benefits

• Employee Recognition and Rewards: Performance Bonus, Incentives.
• Government Mandated Benefits.
• Insurance Health & Wellness: HMO.