Spanish/English Travel Support – Onsite Makati

J-K Network Services group.; Makati; On-site; PHP 669,600 - 892,800; Full time

Job summary

A multi-awarded travel agency is seeking a Spanish Customer Travel Support specialist in Makati City. The ideal candidate will engage with Spanish and English-speaking clients, handle bookings and inquiries, and provide travel information and assistance. Requirements include fluency in Spanish and English, relevant degree, and at least 2 years in customer service. This role offers a salary ranging from PHP 60,000 to PHP 80,000, with onsite work from Monday to Friday.

Qualifications

• At least 2 years of extensive experience in customer service/hospitality.
• Open for foreign nationals located in the Philippines.
• Personal travel experience will be considered an advantage.

Responsibilities

• Handle inquiries and bookings from Spanish- and English-speaking accounts.
• Provide relevant information, brochures and publications to travelers.
• Troubleshoot and provide assistance to customers.
• Handle emergency calls (24-hour emergency phone).
• Translate promotional campaigns and advisories into Spanish.

Skills

Proficient in Speaking Spanish

Excellent oral and written communication skills

Computer literate and with good web navigation skills

Customer service experience

Education

Degree in Hospitality, Tourism, Business or relevant field

Job description

A multi-awarded travel agency is seeking a Spanish Customer Travel Support specialist in Makati City. The ideal candidate will engage with Spanish and English-speaking clients, handle bookings and inquiries, and provide travel information and assistance. Requirements include fluency in Spanish and English, relevant degree, and at least 2 years in customer service. This role offers a salary ranging from PHP 60,000 to PHP 80,000, with onsite work from Monday to Friday.