Spanish Customer Service Representative

Gratitude Philippines; Manila; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Equity Incentive Plan

Free meals

Sleeping quarters

Job summary

A customer service company in Metro Manila is seeking an entry-level representative to assist Spanish-speaking customers through various channels. Candidates should be proficient in both Spanish and English with strong customer service skills. Responsibilities include resolving customer inquiries and maintaining accurate records of interactions. Flexible working hours may be required, along with the ability to handle multiple tasks effectively. This full-time role offers several perks including health insurance and performance bonuses.

Qualifications

• No experience required; entry-level position.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and stay organized.
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks and stay organized
• Flexible work hours may be required

Responsibilities

• Assist Spanish-speaking customers with inquiries via phone, email, and chat.
• Provide exceptional customer service to ensure customer satisfaction.
• Resolve customer issues and concerns efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and overall customer experience.

Skills

Proficient in Spanish

Proficient in English

Strong customer service skills

Excellent communication skills

Interpersonal skills

Education

Diploma in a relevant field or equivalent experience

Job description

On-site - Manila No Exp Required Diploma Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist Spanish-speaking customers with inquiries via phone, email, and chat.
• Provide exceptional customer service to ensure customer satisfaction.
• Resolve customer issues and concerns efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and overall customer experience.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience
• Experience Level: No experience required; entry-level position
• Skills and Competencies: Proficient in Spanish and English; strong customer service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and stay organized
• Working Conditions: Flexible work hours may be required

Working Location

Bridgetowne. H3VP+FHG, Bridgetowne Blvd, Quezon City, 1609 Metro Manila, Philippines