Spanish CSR

Gratitude Jobs Ahead Hr Inc; Taguig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead Hr Inc in Taguig is seeking a Spanish Customer Service Representative to join our on-site team for night shifts. The role involves assisting Spanish-speaking clients, resolving inquiries, and maintaining professional communication.

The ideal candidate has 2+ years in a Spanish representative role, at least 1 year in BPO, and strong English/Spanish skills. Proficiency in MS Office and multitasking is essential to succeed.

Qualifications

• Fluent in Spanish and English with strong written and verbal communication.
• Minimum 2 years of Spanish representative experience.
• At least 1 year of experience in a BPO setting.
• Excellent written, oral and interpersonal communication in English and Spanish.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries and resolve issues efficiently.
• Maintain a high level of professionalism and communication.

Skills

Customer service

Bilingual: Spanish & English

Education

Bachelor degree

Tools

MS Office

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

We are looking for a Spanish Customer Service Representative (CSR) to join our team. The ideal candidate will work the night shift on-site in BGC Taguig.

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries and resolve issues efficiently.
• Maintain a high level of professionalism and communication.

Requirements

• Bilingual skills in Spanish and English.
• Minimum 2 years of Spanish Representative experience.
• Required BPO experience of at least a year.
• Excellent written, oral, and interpersonal communication skills in both English and Spanish.
• Proficient in the use of MS Office applications.
• Strong multi-tasking, customer-service, and problem-solving skills.

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