Spanish Customer Support

Recruitify_HR; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Health Insurance (HMO)

Job summary

A leading recruitment agency in Cebu City is seeking a Customer Support Representative to provide exceptional support in Spanish across various channels including phone, email, and chat. The ideal candidate will hold a diploma and possess strong communication skills along with a customer-oriented mindset. With no prior experience required, this full-time position offers opportunities for growth. Benefits include performance bonuses, health insurance, and an annual company trip.

Qualifications

• Proficient in Spanish (both written and verbal).
• Strong communication skills and a customer-oriented mindset.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer support in Spanish through various channels.
• Assist customers with inquiries and troubleshoot issues.
• Collaborate with team members to enhance customer experience.

Skills

Proficient in Spanish

Strong communication skills

Customer-oriented mindset

Education

Diploma in a relevant field

Job description

On-site - Cebu No Exp Required Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide excellent customer support in Spanish through various channels including phone, email, and chat.
• Assist customers with inquiries and troubleshoot issues related to products and services.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to enhance customer experience and resolve complex queries.
• Stay updated on product knowledge and service offerings to provide accurate information to customers.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 0-2 years of experience in customer support.
• Skills and Competencies: Proficient in Spanish (both written and verbal).
• Qualities and Traits: Strong communication skills and a customer-oriented mindset.
• Working Conditions: Ability to work in a fast-paced environment and handle high call volumes.