Spanish Bilingual Healthcare Call Specialist – Night Shift

MicroSourcing International; Manila; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Healthcare coverage

Dependent coverage

Bonuses

Paid time off

Life insurance

Job summary

MicroSourcing International is hiring a Customer Service Representative - Spanish Bilingual in Eastwood, Quezon City. This onsite night-shift role supports patient intake, triage, and coordination with healthcare providers while maintaining accuracy and professionalism.

The ideal candidate has 2+ years in a healthcare call center, strong communication skills, and a solid understanding of healthcare operations and privacy standards.

Qualifications

• 2+ years in a healthcare call center or similar environment.
• Knowledge of medical terminology, triaging procedures, and patient intake processes.
• Strong data entry and accuracy; multitask in a fast-paced setting.

Responsibilities

• Handle calls for patient inquiries, scheduling, and healthcare services.
• Conduct standard triage to determine level of care or next steps.

Skills

Healthcare call center

Medical terminology

Triaging procedures

Patient intake

Data entry

Multitasking

Verbal communication

Written communication

Privacy & compliance

Job description

MicroSourcing International is hiring a Customer Service Representative - Spanish Bilingual in Eastwood, Quezon City. This onsite night-shift role supports patient intake, triage, and coordination with healthcare providers while maintaining accuracy and professionalism.

The ideal candidate has 2+ years in a healthcare call center, strong communication skills, and a solid understanding of healthcare operations and privacy standards.